Organizational Support Coordinator (Entry)

University of Colorado•Hybrid, CO

19h•$52,374 - $58,656•Hybrid

About The Position

The Organizational Support Coordinator provides operational and compliance support for the University of Colorado Anschutz Office of Equity (OE). The role serves as a main point of contact for the OE’s intake process, empathetically and professionally assessing, guiding, and referring inquiries and cases involving discrimination, harassment, retaliation, or sexual misconduct. The position requires strong organizational, critical-thinking, analytical, technical, and interpersonal skills, as well as sensitivity when handling complex and confidential matters. The coordinator supports OE operations, including case and data management, reporting, budgeting, procurement, expense tracking, human resources processes, and travel coordination. The position also maintains workflow documentation and the OE website, helps coordinate meetings and events, and supports records requests, policies, and procedures. The role reports to the Assistant Vice Chancellor and Title IX Coordinator and has no supervisory responsibilities. It is hybrid, with work on both the Denver and Anschutz campuses and in-person attendance as needed.

Requirements

Bachelor’s degree in business, business administration, finance, accounting, education, social sciences, public administration, communications, or a directly related field from an accredited institution; a combination of education and related technical or paraprofessional experience may substitute year for year.
Applicants must be legally authorized to work in the United States without requiring current or future sponsorship.
Ability to communicate effectively in writing and orally.
Ability to establish and maintain effective working relationships with employees at all institutional levels.
Outstanding customer service skills.
General understanding of university policies and procedures concerning discrimination and harassment.
General understanding of and sensitivity to the complexities of experiencing sexual harassment and sexual assault.
Ability to produce well-written notes summarizing intake conversations.

Nice To Haves

Experience in an organizational support role within an Equity Office, Human Resources office, law firm, or college or university office.
Experience with the Sitefinity web design platform.
Experience managing data using Maxient Case Management Software.
Experience managing files in SharePoint, Teams, OneDrive, and Outlook.
Experience creating documents, financial reports, spreadsheets, and databases.

Responsibilities

Serve as a main point of contact for OE inquiries and conduct initial intake assessments, including identifying safety concerns, gathering relevant information, and triaging or referring requests.
Monitor the OE telephone line, voicemail, and general email inbox daily and respond to inquiries professionally and empathetically.
Create intake cases in Maxient, maintain and update case files, organize electronic records, and ensure data is complete and properly uploaded at case closure.
Coordinate meeting and interview logistics and schedules, and work with campus resources to ensure appropriate support is provided.
Handle sensitive and confidential student and employee information with discretion, timeliness, and professionalism.
Prepare outreach letters and emails with guidance from the OE Intake Coordinator, provide accurate information about university policies, and refer matters outside the OE’s jurisdiction to appropriate resources.
Create and process positions and requisitions in HCM; maintain personnel records; submit payroll information; support recruitment, hiring, offer letters, onboarding, and timecard processing.
Manage procurement and financial support, including travel and procurement cards, purchase orders, budget tracking, expense allocation, financial compliance, forecasts, and financial records.
Assist with travel requests, travel planning, and expense submissions; support cash handling, deposits, billing, accounts payable, and account management.
Coordinate and annually audit workflow documentation in SharePoint, Teams, and OneDrive.
Set up and schedule in-person and remote meetings and events, including recurring staff meetings and investigation meetings.
Manage the OE website by reviewing content for accuracy and accessibility and submitting updates as needed.
Prepare and update OE annual reports and gather data while ensuring data integrity.
Respond to internal and external data requests, including requests from University Counsel, Human Resources, academic departments, and external organizations.
Assist in developing policies and procedures, participate in assigned task forces and committees, and perform other duties as assigned.