Online | Entry Level | Hospitality Support Coordinator

Destination Careers•Chicago, IL
•Remote

About The Position

The Online Hospitality Support Coordinator provides remote administrative and customer support related to reservations, scheduling, and client service. The role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment. It is suited to an organized, professional person who is comfortable working independently with online systems. The position is fully remote, with a structured and supportive team environment. Training and resources are provided. The stated annual salary range is $55,000–$70,000.

Requirements

  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Comfort using online tools, email, and digital platforms.
  • Ability to manage multiple tasks in a remote setting.
  • Reliable internet access and a suitable remote work environment.

Nice To Haves

  • Customer service or administrative experience preferred.

Responsibilities

  • Provide online support for client inquiries related to reservations and scheduling.
  • Assist with coordination of hospitality-related services, including accommodations and associated arrangements.
  • Maintain accurate client records and reservation details in internal systems.
  • Communicate professionally with clients via email, phone, and digital platforms.
  • Review confirmations and documentation for completeness and accuracy.
  • Provide general administrative and customer service support.
  • Follow established procedures and workflows.
  • Collaborate with internal teams to ensure smooth service delivery.

Benefits

  • Training and resources provided.
  • Annual salary range of $55,000–$70,000.
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