Organizational Communications Specialist/Senior

Federal Reserve Bank of Philadelphia•Minneapolis, MN

8d•Onsite

About The Position

Join the Minneapolis Fed’s Public Affairs division, where your talents will be leveraged in a cross-functional team responsible for communicating across the organization as we pursue an economy that works for us all. As an organizational communications specialist, you will directly impact our mission-driven culture and operational excellence through your expertise in communication strategies, account management, and more. The organizational communications specialist for the Minneapolis Fed will coordinate large-scale organizational communications campaigns, working directly with stakeholders and business partners as a strategic planning partner focusing on communicating with all employees. You will draft, advise, create, and disseminate content, aligning with strategy and tone guidance and integrating information into the overall cadence of organizational communications. You will leverage multiple digital and in-person channels for effective communication and engagement, including digital signage, custom calendars, an enterprise website, email newsletters, large events, and more. Skills in strategic communications planning, account management, project management, and communications technology would lead to success in this role.

Requirements

Bachelor's degree in journalism, communications, human resources or a related field, or equivalent combination of education and experience
6 years of progressive experience in organizational communication or a related field (For the senior level must have 8 years of experience)
Experience implementing communication plans for mid-size to large organizations
Experience creating communication content
Account Management Experience

Responsibilities

Developing, implementing, and assessing effective communication and marketing strategies to support organizational and product objectives and goals and advising organization and department or product leaders on message content, strategy, design, and execution.
Writing, editing, and managing content focused on informing and communicating to the broad employee audience while taking into context individual division internal communication cadences, meetings and messages to ensure optimal strategic effectiveness.
Develops and coordinates lines of communication within the organization among employees, stakeholders, and executives.
Develops content, strategies, and programs for new products, processes, or operational plans that will impact functional results, employee achievements, and organizational success.
Manages editorial integrity and information, content and structure of the organization's intranet site and provides counsel and training to content editors to ensure consistency and support for a multi-channel delivery model.
Develops and delivers communications, such as proposals, reports, presentations, and procedures, including recommendations for all levels of management and staff.
Leads or supports Bank and System-level projects and workgroups by providing writing and editing support, and subject matter expertise, and implementation of communication and marketing strategies.
Coordinating and/or facilitating creation and analysis of surveys or other forms of feedback, including the gathering and analysis of customer insights and market intelligence to drive the development of product positioning and messaging that resonates with audiences.
Investigation of vendor services and management of vendor relationships related to communications.