About The Position

New England Donor Services (NEDS) is seeking an experienced ICU RN, critical care RN, trauma nurse, or critical care respiratory therapist for its organ donation coordination team. The coordinator responds on-site to organ donor referrals and provides clinical expertise in donor evaluation and management, organ allocation, and organ recovery. The role combines clinical assessment and people skills to educate hospital staff about donation, work with donor families to obtain consent, and collaborate with surgical teams and critical care staff to optimize organs for transplantation. Success requires confidence, flexibility, compassion, and the ability to remain calm and effective in clinically complex and emotionally charged situations. After a general week-long on-site company orientation in Waltham, Massachusetts, new hires complete a specialized Donation Academy. The academy includes three days per week in the Waltham office for the first three weeks, generally Tuesday through Thursday on a day shift, with additional office training throughout orientation. After classroom training, new hires participate in 16-hour day on-call shifts. Once working independently, coordinators work 16-hour on-call day shifts from 8:00 a.m. to midnight, averaging three shifts per week on a four-week schedule, plus training and meetings. Significant travel throughout New England in a personal vehicle is required; mileage and other reimbursements are available. The position is based around travel to NEDS headquarters in Waltham and hospitals throughout New England. The posting is interviewing for a cohort with a January 4, 2027 start date. NEDS coordinates organ and tissue donation across Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, eastern Vermont, and Bermuda, working with more than 200 hospitals and serving nearly 15 million people.

Requirements

  • Experience as an ICU RN, critical care RN, trauma nurse, or critical care respiratory therapist, with critical care or trauma experience preferred for the role.
  • Three to five years of clinical or critical care experience.
  • Valid driver's license and automobile insurance, reliable transportation, and ability to travel extensively throughout New England using a personal vehicle.
  • Must meet NEDS eligible-driver requirements: be at least 21 years old, maintain an acceptable Motor Vehicle Record, and carry the required minimum personal automobile insurance under NEDS policy.
  • Critical thinking and keen clinical assessment skills.
  • Compassion and conflict-resolution skills.
  • Ability to sit, stand, or bend for extended periods.
  • Strong work ethic and forward-thinking approach.
  • Ability to remain flexible, calm, and effective in highly charged and clinically complex situations.
  • Bachelor's degree preferred; the posting does not state it as a required degree.
  • Annual influenza vaccination is required for employees working in a clinical or healthcare environment outside NEDS facilities.

Nice To Haves

  • Bachelor's degree preferred.
  • CPTC certification is a plus.
  • Living within an hour of Framingham, Massachusetts is identified as ideal.

Responsibilities

  • Respond on-site to organ donor referrals.
  • Provide clinical expertise in donor evaluation and donor management.
  • Coordinate organ allocation and organ recovery.
  • Educate hospital staff about the donation process.
  • Work with donor families to obtain consent for donation.
  • Collaborate with surgical teams and critical care staff to optimize organs for transplantation.
  • Travel to hospitals throughout New England and to NEDS headquarters in Waltham, Massachusetts.
  • Participate in orientation, Donation Academy training, additional training, meetings, and on-call shifts.

Benefits

  • Generous paid time off program.
  • Health insurance, including BCBS health coverage.
  • Dental insurance.
  • Vision insurance.
  • Mental health insurance coverage.
  • Life insurance equal to two times annual salary.
  • Fertility benefits.
  • Inclusive healthcare programs.
  • Flexible spending account options, including a healthcare reimbursement account.
  • 403(b) retirement plan/contribution with organizational contributions.
  • Tuition reimbursement.
  • Employee Assistance Program.
  • Pet insurance.
  • Working Advantage discounts.
  • Personal career and skill development opportunities.
  • Short-term and long-term disability coverage.
  • Corporate-sponsored events and community volunteering opportunities.
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