About The Position

New England Donor Services (NEDS) is seeking an experienced ICU registered nurse, critical care or trauma nurse, or critical care respiratory therapist to serve as an Organ Donation Coordinator. The coordinator responds on-site to organ donor referrals and provides clinical expertise in donor evaluation and management, organ allocation, and organ recovery. The role combines clinical and interpersonal skills to educate hospital staff about donation, work with donor families to obtain consent, and collaborate with surgical teams and critical care staff to optimize organs for transplantation. Success requires strong clinical assessment and critical-thinking skills, flexibility, composure, compassion, and effectiveness in highly charged and clinically complex situations. The position is scheduled for 40 hours per week on days, with 16-hour on-call day shifts. Independent shifts run from 8:00 a.m. to midnight, generally three shifts per week on a four-week schedule, averaging 14 shifts per four weeks, in addition to training and meetings. The orientation includes a general company-wide onsite week in Waltham, followed by a specialized Donation Academy: three days per week in the Waltham office for the first three weeks, generally Tuesday through Thursday on a day shift, plus additional training throughout orientation. After classroom training, new hires participate in 16-hour on-call day shifts. The role requires significant travel in a personal vehicle to hospitals throughout New England and to NEDS headquarters in Waltham, Massachusetts. Mileage and other reimbursements are available. The next Donation Academy cohort is scheduled to start January 4, 2027. NEDS coordinates organ and tissue donation across Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, eastern Vermont, and Bermuda.

Requirements

  • Clinical experience as an ICU RN, critical care RN, trauma nurse, or critical care respiratory therapist; critical care or trauma experience is optimal.
  • Three to five years of clinical or critical care experience.
  • Valid driver's license and automobile insurance, reliable transportation, and ability to travel extensively throughout New England using a personal vehicle.
  • To maintain eligible-driver status, be at least 21 years old, maintain an acceptable Motor Vehicle Record, and meet NEDS minimum personal automobile insurance requirements.
  • Critical-thinking skills and keen clinical assessment skills.
  • Compassion and conflict-resolution skills.
  • Ability to remain flexible and calm and effective in highly charged, clinically complex situations.
  • Ability to sit, stand, or bend for extended periods.
  • Strong work ethic and forward-thinking approach.
  • Annual influenza vaccination is required for employees working in a clinical or healthcare environment outside NEDS facilities.

Nice To Haves

  • Bachelor’s degree preferred.
  • CPTC certification is a plus.
  • Living within an hour of Lowell, Massachusetts is ideal.

Responsibilities

  • Respond on-site to organ donor referrals.
  • Provide clinical expertise in donor evaluation, donor management, organ allocation, and organ recovery.
  • Educate hospital staff about the donation process.
  • Work with donor families to obtain consent for donation.
  • Collaborate with surgical teams and critical care staff to optimize organs for transplantation.
  • Travel to hospitals throughout New England and to the Waltham headquarters to perform job duties.

Benefits

  • Generous paid time off program.
  • Health insurance, including BCBS health coverage.
  • Dental insurance.
  • Vision insurance.
  • Mental health insurance coverage.
  • Life insurance equal to two times annual salary.
  • Fertility benefits.
  • Inclusive healthcare programs.
  • Flexible spending account options.
  • 403(b) retirement plan with organizational contributions.
  • Tuition reimbursement.
  • Employee Assistance Program.
  • Pet insurance.
  • Working Advantage discounts.
  • Personal career and skill development opportunities.
  • Short-term and long-term disability coverage.
  • Corporate-sponsored events, community volunteering opportunities, and team-building outings.
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