About The Position

New England Donor Services (NEDS) is seeking an experienced ICU RN, critical care RN, trauma nurse, or critical care respiratory therapist to coordinate organ donation. The role responds on-site to donor referrals and provides clinical expertise in donor evaluation, donor management, organ allocation, and organ recovery. Coordinators educate hospital staff about the donation process, work with donor families to obtain consent, and collaborate with surgical teams and critical care staff to optimize organs for transplantation. Success requires strong clinical assessment and interpersonal skills, flexibility, and the ability to remain calm and effective in emotionally charged, clinically complex situations. The next Donation Academy cohort is scheduled to start January 4, 2027. After a week-long, on-site company orientation in Waltham, MA, new hires attend a specialized training program. The Donation Academy is generally three days per week for the first three weeks in Waltham, typically Tuesday through Thursday on day shift, with additional office training during the orientation program. After classroom training, new hires participate in 16-hour day on-call shifts. The independent schedule consists of 16-hour shifts from 8:00 a.m. to midnight, averaging three shifts per week on a four-week schedule, plus trainings and meetings. Significant travel in a personal vehicle throughout New England is expected; mileage and other reimbursements are available. The position also requires travel to NEDS headquarters and hospitals throughout the region. NEDS coordinates organ and tissue donation across Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, eastern Vermont, and Bermuda. It works with more than 200 hospitals and serves nearly 15 million people in its region.

Requirements

  • Three to five years of clinical experience, with critical care experience specified in the education and experience section.
  • Experience managing complicated clinical events.
  • Critical thinking and keen clinical assessment skills.
  • Compassion and conflict-resolution skills.
  • Ability to remain flexible and effective in highly charged, clinically complex situations.
  • Ability to sit, stand, or bend for extended periods.
  • Valid driver's license and insurance, reliable transportation, and ability to travel extensively throughout New England using a personal vehicle.
  • Must be at least 21 years old and maintain an acceptable Motor Vehicle Record and the minimum personal automobile insurance required by NEDS policy.
  • Annual influenza vaccination is required for employees working in a clinical or healthcare environment outside NEDS facilities.

Nice To Haves

  • Bachelor’s degree preferred.
  • CPTC certification is a plus.
  • Ideal candidates live within an hour of Boston, MA.

Responsibilities

  • Respond on-site to organ donor referrals.
  • Provide clinical expertise in donor evaluation, donor management, organ allocation, and organ recovery.
  • Educate hospital staff about the donation process.
  • Work with donor families to obtain consent for donation.
  • Collaborate with surgical teams and critical care staff to optimize organs for transplantation.
  • Travel to NEDS headquarters and hospitals throughout New England to meet the duties of the position.
  • Participate in required orientation, Donation Academy training, meetings, and on-call shifts.

Benefits

  • Generous paid time-off program.
  • Health insurance, including BCBS health coverage.
  • Dental insurance.
  • Vision insurance.
  • Mental health insurance coverage.
  • Life insurance coverage equal to two times annual salary.
  • Fertility benefits.
  • Inclusive healthcare programs.
  • Flexible Spending Account options.
  • 403(b) retirement plan with organizational contributions.
  • Tuition reimbursement.
  • Employee Assistance Program (EAP).
  • Pet insurance.
  • Working Advantage discounts.
  • Personal career and skill development opportunities.
  • Short-term and long-term disability coverage.
  • Healthcare Reimbursement Account.
  • Corporate-sponsored events and community volunteering opportunities.
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