About The Position

New England Donor Services (NEDS) is seeking an experienced ICU RN, critical care RN, trauma nurse, or critical care respiratory therapist to work as a Donation Coordinator. The coordinator responds on-site to organ donor referrals and provides clinical expertise in donor evaluation and management, organ allocation, and organ recovery. The role combines clinical and interpersonal skills to educate hospital staff about donation, work with donor families to obtain consent, and collaborate with surgical teams and critical care staff to optimize organs for transplantation. It requires keen clinical assessment, flexibility, and the ability to remain calm and effective in emotionally charged, clinically complex situations. The role begins with a week-long company orientation on-site in Waltham, Massachusetts, followed by a specialized Donation Academy. Classroom training is generally three days per week for the first three weeks, with additional Waltham-based training throughout orientation. After classroom training, new hires participate in 16-hour on-call day shifts. Once working independently, the schedule is three 16-hour shifts per week, from 8:00 a.m. to midnight, on a four-week schedule, plus training and meetings. Significant travel throughout New England using a personal vehicle is required; mileage and other reimbursements are available. The next cohort is scheduled to start January 4, 2027.

Requirements

  • Experience as an ICU RN, critical care RN, trauma nurse, or critical care respiratory therapist; critical care or trauma experience is preferred for optimal candidates.
  • Three to five years of clinical or critical care experience.
  • Medical or clinical credentials and experience managing complicated clinical events.
  • Valid driver’s license and automobile insurance, reliable personal transportation, and willingness to drive extensively throughout New England.
  • Maintain eligibility to drive under NEDS policy, including being at least 21 years old, having an acceptable Motor Vehicle Record, and maintaining the required minimum personal automobile insurance.
  • Critical thinking and keen clinical assessment skills.
  • Compassion and conflict resolution skills.
  • Ability to sit, stand, or bend for extended periods.
  • Strong work ethic and forward-thinking approach.
  • Ability to travel to Waltham headquarters and hospitals throughout New England.
  • Annual influenza vaccination is required for employees working in a clinical or healthcare environment outside NEDS facilities.

Nice To Haves

  • Bachelor’s degree preferred.
  • CPTC certification is a plus.
  • Living within an hour of New Haven, Connecticut, is ideal.

Responsibilities

  • Respond on-site to organ donor referrals.
  • Provide clinical expertise in donor evaluation, donor management, organ allocation, and organ recovery.
  • Educate hospital staff on the donation process.
  • Work with donor families to obtain consent for donation.
  • Collaborate with surgical teams and critical care staff to optimize organs for transplantation.
  • Travel to Waltham headquarters and hospitals throughout New England using a personal vehicle.
  • Participate in orientation, Donation Academy training, meetings, and scheduled on-call shifts.

Benefits

  • Generous paid time off.
  • Health insurance, including inclusive healthcare programs.
  • Dental insurance.
  • Vision insurance.
  • Mental health insurance coverage.
  • Life insurance equal to two times annual salary.
  • Fertility benefits.
  • Flexible spending account options.
  • 403(b) retirement plan with organizational contributions.
  • Tuition reimbursement.
  • Employee Assistance Program (EAP).
  • Pet insurance.
  • Working Advantage discounts.
  • Personal career and skill development opportunities.
  • Community volunteering opportunities and organization-wide team-building outings.
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