Organ Clinical Coordinator I (Hybrid Opportunity)
About The Position
New England Donor Services (NEDS) is seeking an Organ Clinical Coordinator (OCC) to serve as a hospital’s and/or transplant center’s first point of contact for organ donation and transplantation. In this fast-paced, challenging role, the OCC answers incoming referral calls, screens for donor suitability, and coordinates the logistics of organ recoveries and placement for transplantation. The position involves regular contact with transplant surgeons, transplant coordinators, and other hospital staff to facilitate the transplant process and support NEDS’s mission to save and heal lives through organ and tissue donation. The schedule consists of three 12-hour shifts and one 12-hour on-call shift per week. Shifts are typically 7 a.m.–7 p.m. or 7 p.m.–7 a.m.; swing shifts may also be assigned. The role includes overnight, weekend, and holiday work, and schedules may change, so flexibility is essential. One 12-hour shift may be worked remotely from a home office when workload allows. Most shifts are onsite at NEDS’s headquarters in Waltham, Massachusetts. Remote opportunities may be available after completion of the orientation process, which takes several months. Candidates may come from backgrounds such as ER technician, EMT, paramedic, medical assistant, or LPN, as well as other medical or health sciences experience. Candidates must live within 60–90 minutes of Waltham, Massachusetts.
Requirements
- Bachelor’s degree and one year of relevant experience; or three years of relevant experience; or an equivalent combination of education and experience.
- Working knowledge of medical terminology.
- Experience multitasking in a fast-paced healthcare or medical setting.
- Excellent communication skills.
- Organizational skills and strong attention to detail.
- Ability to work 12-hour shifts.
- Comfort managing conflict.
- Must live within 60–90 minutes of Waltham, Massachusetts.
- Flexibility to accommodate a schedule that is subject to change.
Responsibilities
- Answer incoming organ donation referral calls.
- Screen potential donors for suitability.
- Coordinate the logistics of organ recoveries and placement for transplantation.
- Serve as a hospital’s and/or transplant center’s first point of contact for organ donation and transplantation.
- Communicate regularly with transplant surgeons, transplant coordinators, and other key hospital staff to facilitate the transplant process.
Benefits
- Generous paid time-off program.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Mental health insurance coverage.
- Life insurance equal to two times annual salary.
- Fertility benefits.
- Inclusive healthcare programs.
- Flexible spending account options.
- 403(b) retirement plan with organizational contributions.
- Tuition reimbursement.
- Employee Assistance Program.
- Pet insurance.
- Working Advantage discounts.
- Personal career and skill development opportunities.
- Short-term and long-term disability coverage.
- Corporate-sponsored events and community volunteering opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
