Orders to Cash Analyst
About The Position
The Orders to Cash Analyst works closely with our retail partners handling all aspects of invoicing, dispute management, collections, cash application, and account reconciliation of receivables. The role is also responsible for order management including order block resolution, returns, and credit processing. The analyst will work through block-related issues such as pricing, fractional and weight discrepancies, sku restrictions, sku setup, and customer setup issues. They will be required to work with the BDT's, Order Fulfillment, Customer and Material Master Data, Regulatory, Pricing, and Trade Team. The role will also work with Transportation and Distribution on shipping and return-related incidents. Due to the diversity of the role this position is a talent feeder for the organization. This position is hybrid and requires being on site Tuesday, Wednesday, and Thursday.
Requirements
- B.S. in Business Administration/ Finance/Accounting/Supply Chain is required.
- Minimum of 2 years relevant experience with accounts receivable and/or order management.
- Logistics, Accounting, or Finance experience a plus.
Nice To Haves
- Must have intermediate Excel proficiency.
- Superior analytical and troubleshooting skills
- Ability to work cross-functionally within the organization as well as with customers.
- Desired ability to use SAP R/3 and BW.
- Professional presence: ability to communicate professionally at all levels in the organization.
- Willingness to work evenings and weekends as necessary in peak periods.
Responsibilities
- Perform accounts receivable activities including cash application, troubleshooting of customer payment deductions, dispute management, monitoring and releasing accounting documents, and supporting related past due activities.
- Execute order management processes, from order creation through the lifecycle of an order.
- Audit invoices, orders and customer computer systems for pricing, terms allowances and materials to ensure accurate processing throughout the program year.
- Work together with our retail Business Development Team, Supply Chain Team, and Sales Team to resolve issues and to ensure that customer order processes are being executed in a responsive, timely and accurate way that also supports the overall goals of the company.
- Support our retail partners while driving common processes across accounts and sharing learnings within the team.
- Participate in and execute special projects in areas such as metric reporting, product and customer questions, audit requests, and Sarbanes-Oxley requirements.
- This position will also assist with the B2B retailer calls that require you to be logged in and ready to provide excellent service.
- You will work with brand, sales, supply chain, and finance to ensure timely and accurate processing of all related transactions.
Benefits
- medical, dental and vision coverage for you, your spouse/domestic partner and dependents
- wellness reimbursement program
- 401K match (up to 7.5%)
- 15% discount on company stock
- Maven Family Planning
- up to $30,000 to accommodate for adoption, fertility and surrogacy
- Employee Resource Groups
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
