Order-to-Cash Business Analyst

Marathon Petroleum Corporation•Findlay, OH

1d•Onsite

About The Position

The Order-to-Cash Business Analyst supports master data management in the Enterprise Business Services (EBS) organization, reporting to the Accounts Receivable Supervisor. This role will focus on timely and accurate creation and maintenance of Master Data in RightAngle. The candidate should be able to work in a team environment and maintain a strong business partnering focus as well as strive for continuous improvement and efficient work processes. This position belongs to a family of jobs with increasing responsibility, competency, and skill level. Actual position title and pay grade will be based on the selected candidate’s experience and qualifications.

Requirements

Bachelor's Degree required; Degree in Business Administration, Accounting, or Information Systems highly preferred
Two (2) years of relevant experience required
Experience with master data integration highly preferred
Knowledge of RightAngle functional domain, implementation, and development processes highly preferred
Knowledge of Accounting and Credit processes and data flows preferred
Experience with ServiceNow & Salesforce preferred
Adaptability - Take ownership of actions and behaviors. Demonstrate care and awareness to protect employees, the environment, and assets from injury and harmful incidents. Display appropriate emotions and remain levelheaded under pressure. Be open and receptive to feedback.
Building Partnerships - Developing and leveraging relationships within and across work groups to achieve results.
Communication - The ability to speak and write effectively, demonstrates fundamental command of language, communicates well using all mediums.
Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale.
Critical Thinking - Identifying and understanding issues, problems and opportunities; using data analysis to draw conclusions; using judgment in choosing a course of action; taking action that is consistent with available facts, constraints and probable consequences. Intellectually curious.
Customer-Focused - Ensuring that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ and own organization’s needs; promoting and operationalizing customer service as a value.
Data Management - Knowledge of governance frameworks for data analytics, including data usage policies, data access controls, and oversight of analytical processes.
Organizing - Ability to anticipate resource needs and then lay out, prioritize and shape activities to meet objectives. Aligns resources with work plans.
Project Management - Uses project management processes to clarify the scope of the project, estimate resources and manage the project. Maintains project schedule, identifies task dependencies and plans in advance to overcome project obstacles and constraints. Manages the delivery of the project using complex project management processes. Develops detailed work plans for each phase of project activities that identify task dependencies, resource requirements and a phase timeline.
Results Driven - Drives operational and process excellence and innovative behavior by empowering others, collaborating, taking appropriate risk, making timely decisions and holding people accountable for results.
Teamwork - The ability of team members to work well together in every situation and empathize with each other. Teamwork skills consist of interrelated abilities that let you work effectively in an organized group.
Technical Knowledge - Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.
Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Responsibilities

Create, maintain, and validate master data in RightAngle and related systems; review requests to prevent duplicate records, obtain required stakeholder information, and ensure records are complete, accurate, and aligned with data integrity standards
Manage and monitor master data request queues to support timely and accurate service delivery, ensuring requests are reviewed, prioritized, and completed efficiently
Provides day-to-day system administration support for business unit-specific systems, including troubleshooting issues
Collaborates with stakeholders to elicit, document, and prioritize business requirements
Conducts thorough analysis of existing processes and systems to identify areas for improvements
Collects and analyzes data to identify trends, patterns, and insights that can inform business decisions
Creates and maintains reports and dashboards to track key performance indicators
Develops process maps and workflow diagrams to illustrate current and future states of business processes; identifies bottlenecks and areas for optimization within existing workflows
Works closely with cross-functional teams to design and propose effective and efficient solutions
Provides input and conducts testing for the development and implementation of new systems or process enhancements
Communicates to internal stakeholders and trains end-users on new systems or process enhancements
Ensures business needs are clearly communicated and understood by all stakeholders
Ensures implemented solutions meet business requirements and quality standards
Monitors industry trends and best practices to identify opportunities for continuous improvement
Serves as business liaison for internal and external audits