Order Support Customer Experience Intern

Schreiber Foods • Green Bay, WI

3d • Hybrid

About The Position

Start building your career before graduation. As a Customer Experience Intern, you'll gain hands-on business experience while supporting the processes that help Schreiber deliver an exceptional customer experience. You'll work alongside teams across Customer Experience, Sales, and Supply Chain, building valuable skills in problem solving, communication, order management, and customer support.

Requirements

• Currently pursuing a bachelor’s degree with a major in: Business Administration, Business Analytics, Supply Chain, and/or Finance
• Must have at least 3 semesters remaining in school upon start date (May 2028 grads or later)
• Must be able to work at Schreiber's Home Office in Green Bay, WI.
• Proficient in Excel
• Effective time management
• Ability to multi-task
• Attention to detail and strong organizational skills
• Strong verbal and written communication skills
• Demonstrates initiative, curiosity, and a willingness to learn
• Must have a reliable internet connection (minimum 10 mb download speed) for ability to work remote

Responsibilities

• Collaborating closely with Order Support Coordinators, Customer Experience, Transportation, Distribution, Supply Chain Planners, and the Customer.
• Become an expert in order changes, mass updates in an ERP system, EDI and GenAI automated order entry.
• Gain hands-on experience by being given ownership of key order management and customer processes, while assisting on everyday tasks.
• Exposure to all aspects of order to cash management.
• Assist Customer Experience Analysts in providing key strategic customers with responses and documents.
• Communicate with internal stakeholders to ensure timely issue resolution and task completion.
• Analyze data, identify trends, and support process improvement efforts.
• Participate in team meetings, training opportunities, and special projects.

Benefits

• Opportunity to complete real-world projects, participate in team meetings and contribute your ideas
• Exposure to different areas of the business around the world
• Internship program that includes engaging events and opportunities to build relationships at all levels
• Relocation assistance (for eligible internships)
• Rewards program for referring others
• Eight free counseling sessions through our Employee Assistance Program
• Company-provided retirement contributions per year through our 401(k) plan and Employee Stock Ownership Plan
• Volunteer opportunities to give back to the community
• Discounts on our products and more

What This Job Offers

• Job Type: Part-time
• Career Level: Intern