Order Specialist

Portland, OR

2d • Onsite

About The Position

We are currently seeking a detail-oriented and reliable Order Specialist to join our Portland-based operations team. This position is ideal for someone who thrives on accuracy, enjoys problem-solving, and takes pride in keeping projects moving smoothly from sale to installation. As an Order Specialist, you will be the critical link between our Tech Measure team, Customer Care Coordinators, and Installers - ensuring every order is placed accurately and every project stays on track. This is a great opportunity to grow your career within a well-established and supportive organization.

Requirements

• 1–3 years of order specialist or relevant office experience preferred
• Fluent in Microsoft Office Suite and quick to learn new systems.
• Strong oral and written communication skills, with the ability to build trust across the organization.
• High accuracy and strong organizational skills in a fast-paced environment.
• Resourceful and able to adapt to changing timelines with minimal direction.
• High school diploma or GED required.

Nice To Haves

• Salesforce experience is a plus.
• Construction, general contracting, or interior design experience is a plus but not required.

Responsibilities

• Accurately order windows, patio doors, entry doors, and service parts across multiple manufacturer platforms.
• Cross-reference orders against sold contracts to ensure every detail matches what the homeowner signed for.
• Order, track shipping, and problem-solve with vendors as issues arise.
• Partner with the Tech Measure team to keep projects moving forward accurately and efficiently.
• Coordinate acknowledgment, shipping, and installation dates, and keep product ETAs updated daily.
• Keep Sales, Finance, and the broader team aligned on logistics, timelines, and any ordering issues.

Benefits

• Competitive Pay: Earn $23.50 per hour, plus performance-based bonus.
• Comprehensive Benefits Package: Full-time employees are eligible for medical, dental and vision coverage, with HSA and FSA options and an employer HSA contribution. Additional voluntary benefits include life insurance, long-term disability and supplemental health plans.
• 401(k) with Company Match: Plan for your future with a 4% company match.
• Paid Time Off & Holidays: Enjoy PTO and paid holidays to help you recharge and make time for what matters most.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED