Order Processing Technician

ASSA ABLOY•Mason City, IA

9h•Onsite

About The Position

Curries (an ASSA ABLOY company) is expanding their Order Management Teams and is hiring an Order Processing Technician. This role will be based out of our manufacturing facility located in Mason City, IA. As an Order Processing Technician, you will interpret customer-provided information and construct a fully detailed order satisfying customer, application, regulatory and manufacturing requirements. This includes interpreting product specifications and researching drawings. You would also: Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured). Interpret hardware templates and prepared detailed drawings for manufacturing requirements. Create and/or revise detailed drawings using customer plans and elevations, showing both section and detail views, with annotation and correct dimensions. Anticipate, question and research areas of concern resolving any engineering issues prior to fabrication. Communicate with customers on discrepancies and/or application conflicts. Document all information requests, clarifications, correspondence and changes using established protocol. As a knowledgeable product technical expert, provide technical, product application and problem-solving support to manufacturing and customers. Function well in a team environment in all areas of business. Some overtime is required. Perform other duties as required. Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy.

Requirements

High School Diploma or GED
Complex math and problem-solving skills required, including developed understanding of Algebra and Geometry.
Blueprint/template reading skills required.
Ability to read and comprehend structural and architectural drawings.
Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required.
Must excel working in a fast-paced environment.
Proficient communication skills, both verbal and written

Nice To Haves

Bachelor’s degree in Mathematics, Engineering, Business or a related field, preferred.
Associates degree or completion of a technical trade school in Computer Aided Drafting, mathematics or related field, strongly preferred.
Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable.
AutoCAD detailing experience preferred.
Strong knowledge of detailing principles of drawings preferred
Previous exposure to reading schematics, blueprints, renderings or architectural drawings is highly desirable.
Excellent computer skills preferred (Word, Excel, Internet, email, etc.)

Responsibilities

Perform all duties relating to the processing of customer orders with a high degree of accuracy (orders range from basic stock to highly configured).
Interpret hardware templates and prepared detailed drawings for manufacturing requirements.
Create and/or revise detailed drawings using customer plans and elevations, showing both section and detail views, with annotation and correct dimensions.
Anticipate, question and research areas of concern resolving any engineering issues prior to fabrication.
Communicate with customers on discrepancies and/or application conflicts.
Document all information requests, clarifications, correspondence and changes using established protocol.
Provide technical, product application and problem-solving support to manufacturing and customers.
Function well in a team environment in all areas of business.
Perform other duties as required.
Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy.

Benefits

Competitive Salary
Paid Vacation, Sick Time, and paid Company Holidays
Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance
401(k) Program with company contributions
Tuition Reimbursement, Learning and Career Development opportunities
Flexible Spending
Employee Assistance Program
Gym reimbursement
On-site Health Clinic
Discount portal
Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career