Order Processing Specialist I

Sotera Health•Salt Lake City, UT

1d•Onsite

About The Position

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®. Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year. Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

Requirements

Minimum of eighteen years of age in addition to a High School Diploma or equivalent.
Attention to detail
Ability to follow written instructions
Verbal and written communication skills
Legible handwriting
Customer service skills
Basic math skills
Ability to multi-task
Ability to type 35-40 WPM with accuracy
Computer skills: knowledge of Microsoft Office and Outlook.
Ability to work independently and as part of a team
Time management
Ability to make decisions

Responsibilities

Receive all incoming shipments
Separate out supplies from samples
Identify boxes that cannot be opened and damaged boxes
Wear appropriate PPE and follow safety guidelines.
Carefully open boxes without damaging samples
Ensure sample submission form is included and signed
Assign priority number(s) to box(es) according to the sample submission form and current Log In priority list
Match and organize samples and datapacks for delivery
Ensure timely delivery of all temperature sensitive samples
Track all deliveries
Deliver to the correct storage condition location in each lab
Carefully remove samples from outer shipping boxes
Verify all information on the submission form against the samples
Handle all samples appropriately for each test requested
Properly package samples for delivery to lab to prevent damage
Split samples and paperwork appropriately for each test request
Identify discrepancies and follow correct procedure for documentation
Attach bar code labels to all applicable paperwork and samples
Complete forms and use appropriate required stamps.
Know and follow applicable regulatory requirements (GMP, GLP, ISO, etc.).
Know and follow company policies and procedures.
Complete required training on time.
Attend work regularly and reliably.
Adhere to all policies and procedures.
Perform other duties as assigned