Order Processing Specialist I

Jazwares, LLCPlantation, FL
Hybrid

About The Position

As the Order Processing Specialist I, you will play a vital role in our daily operations by ensuring flawless and timely order execution! Working under close guidance, you will accurately enter, validate, and track standard orders while learning our core systems and procedures. You will collaborate seamlessly with cross-functional teams including Sales, Procurement, Merchandising, and Logistics to resolve issues and meet critical deadlines. Join our dynamic operations team to support continuous improvements, build your skills, and help us deliver the future of play!

Requirements

  • 1+ years of relevant experience in order processing, operations, or customer service
  • Exceptional attention to detail with basic proficiency in standard operational systems and Microsoft Excel
  • Strong written and verbal communication skills with a collaborative, team-oriented approach to working cross-functionally
  • A proactive, eager-to-learn mindset with the ability to handle straightforward orders under the guidance of senior team members

Nice To Haves

  • Associate’s degree is a plus

Responsibilities

  • Accurately review, enter, and validate standard orders within our systems while effectively tracking order status to ensure all deadlines and customer requirements are met
  • Communicate proactively with Sales, Procurement, Merchandising, and Logistics to resolve basic order issues, escalating complex delays or discrepancies to management or senior staff
  • Maintain clear, highly accurate records, reports, and documentation while actively learning core business systems, policies, and operational procedures
  • Support continuous improvement initiatives by helping to identify solutions that increase efficiency, reduce errors, and streamline the overall order entry process

Benefits

  • Basic medical insurance that is 100% company-paid for employees and their children
  • Employee basic life and AD&D insurance
  • 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals
  • Short and long-term disability
  • Tuition reimbursement
  • Time Off for vacation and sick leave
  • Opportunity to volunteer for up to 16 hours a year on community service projects
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