Order Processing Specialist

PACCAR•Kirkland, WA

1d•$62,000 - $93,000•Onsite

About The Position

The Order Processing Specialist is a critical member of the Sales Planning team, a six-person department dedicated to ensuring all orders are placed to meet the expectations of our dealers while working within company policies. This role serves as a quality control checkpoint, verifying that all incoming orders comply with active sales promotions before release. The specialist collaborates with the Sales Operations team to investigate and resolve order discrepancies, and coordinates with the Scheduling department to ensure orders are scheduled and released as expected.

Requirements

Bachelor's degree in business administration, Marketing, or related degree required or equivalent experience
2+ years of trucking industry experience desired
Strong interpersonal skills with the ability to communicate clearly and concisely and collaborate effectively with a wide variety of people and functions
Proven ability to gather and analyze information to resolve problems efficiently; capable of managing multiple time-sensitive tasks with minimal supervision
Excellent organizational skills with the ability to maintain accurate records and documentation
Proficiency with Microsoft Office Suite, with practical experience using MS Excel to read, manipulate, and analyze data

Nice To Haves

familiarity with Smartsheet and SQL preferred

Responsibilities

Review all incoming DTPOs for integrity, accuracy, and completeness
Verify order compliance with sales promotion terms and conditions
Maintain organized and accurate order records and supporting documentation
Archive relevant sales order data electronically via Docuware
Respond to Management requests for ad hoc information utilizing available data resources
Provide timely and professional support to internal teams regarding order-related inquiries
Assist with process improvements and documentation updates relating to order entry workflows

Benefits

401k with up to a 5% company match
Fully funded pension plan that provides monthly benefits after retirement
Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
Tuition reimbursement for continued education
Medical, dental, and vision plans for you and your family
Flexible spending accounts (FSA) and health savings account (HSA)
Paid short- and long-term disability programs
Life and accidental death and dismemberment insurance
EAP services include wellness plans, estate planning, financial counseling, and more
holiday gift