Order Picker

LabConnect•Johnson City, TN

16h

About The Position

The Order Picker accurately retrieves, verifies, and prepares clinical trial materials according to pick lists, documentation standards, and operational timelines. The role ensures materials are handled, documented, and prepared in accordance with CTM procedures, quality expectations, and regulatory requirements. The position supports order fulfillment by coordinating with Shipping, Kit Build, Back Ends, and Front Ends teams, and by helping with cycle counts, restocking, and material organization. It also requires adherence to global SOPs, site procedures, and applicable quality and safety regulations. The role has no supervisory responsibilities and requires minimal travel.

Requirements

High school diploma or equivalent; equivalent may be in process of being obtained.
Strong attention to detail and ability to follow structured procedures.
Effective organization and time-management abilities in a fast-paced regulated environment.
Basic computer proficiency for reviewing documents, entering IDs, and verifying item information.
Ability to work independently and collaboratively.
Good English reading, comprehension, and communication skills.
Ability to lift, pull, and/or push up to 50 pounds (approximately 23 kilograms).

Nice To Haves

Prior experience in a warehouse, logistics, clinical materials, or inventory environment.

Responsibilities

Retrieve clinical trial materials from inventory based on pick lists, order priorities, and protocol-specific requirements.
Review Order Pick sheets, including shipping method, customer details, assemblies, item numbers, and lot and expiration requirements.
Verify item accuracy, lot numbers, expiration dates, quantities, and units of measure according to numeric and traceability standards.
Handle refrigerated, frozen, sensitive, or regulated materials in accordance with safety and handling guidelines.
Execute backorder, substitution, and shortage procedures, escalating discrepancies according to department workflow.
Package and stage inventory to prevent breakage, loss, or separation.
Place completed picks in designated bins with correct identification, such as ship date, SO number, shipping method, and bin count.
Support the Second Count process by preparing orders for verification and ensuring documentation accuracy.
Complete required QC checklist sections to support audit readiness.
Maintain a clean, organized, and compliant picking and staging area.
Collaborate with Shipping, Kit Build, Back Ends, and Front Ends teams to support timely order fulfillment.
Assist with inventory cycle counts, restocking, and material organization as needed.
Adhere to global SOPs, site procedures, and relevant quality and safety regulations.
Perform other duties as assigned to support operations.