Order Picker

American Access•Alamo, TN
•Onsite

About The Position

The Order Picker pulls, verifies, packs, and stages customer orders for American Access accessibility products, including wheelchair ramps, threshold ramps, platforms, handrails, and parts. Accurate, on-time picking helps ensure shipments are correct and customers keep moving. The role supports order fulfillment and warehouse operations, including receiving, inventory replenishment, loading and unloading trucks, and maintaining clean, organized, hazard-free work areas. The Order Picker operates pallet jacks and may operate forklifts once certified, while following safety rules, OSHA requirements, and company policies.

Requirements

  • No prior experience required.
  • Strong attention to detail when matching item numbers and quantities.
  • Ability to read and follow pick tickets, labels, and written instructions.
  • Basic math and counting skills.
  • Ability to use a handheld scanner or computer for order entry, or willingness to learn.
  • Reliable attendance.
  • Ability to stand and walk for most of a shift; frequently bend, squat, kneel, twist, and reach overhead.
  • Ability to regularly lift and carry items up to 50 lbs, and to lift and carry items up to 75 lbs with assistance or lifting aids.
  • Ability to push and pull loaded pallet jacks and carts.
  • Ability to climb step stools or ladders to reach upper shelves.
  • Ability to work in a warehouse that is not climate controlled, with seasonal heat and cold, dock traffic, and moving equipment.
  • Wear required PPE at all times: steel-toe boots, gloves, and high-visibility vests or safety glasses where posted.

Nice To Haves

  • Warehouse, retail stocking, or shipping experience is a plus.
  • High school diploma or GED preferred.
  • 1+ year of order picking or warehouse experience.
  • Forklift certification, or willingness to obtain it.
  • Experience with NetSuite or another inventory or warehouse management system.
  • Experience packing and palletizing large or awkward items for LTL freight.

Responsibilities

  • Read pick tickets and sales orders to identify items, quantities, and bin locations.
  • Pull products from shelves, racks, and floor stock accurately and according to priority.
  • Verify item numbers, sizes, and quantities against orders before packing; report shortages or damaged items to the supervisor.
  • Pack orders securely using cartons, crates, pallets, stretch wrap, and banding to prevent transit damage.
  • Label packages and pallets with shipping labels and paperwork, then stage them by carrier and ship date.
  • Load and unload trucks and assist with receiving, putting away, and restocking inventory.
  • Participate in cycle counts and physical inventories.
  • Keep pick areas, aisles, and docks clean, organized, and free of hazards.
  • Operate pallet jacks and, once certified, forklifts safely.
  • Follow safety rules, OSHA requirements, and company policies.
  • Perform other related duties as assigned.
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