Order Operations Specialist

stratasys • Minnetonka, MN

2d • Onsite

About The Position

Stratasys is seeking an Order Operations Specialist to play a critical role in ensuring a seamless and accurate order lifecycle from entry through fulfillment. This role partners cross-functionally with Sales, Customer Service, Finance, and Supply Chain to support revenue execution, operational efficiency, and a positive customer experience. This position is ideal for a detail-oriented operations professional who thrives in a fast-paced, systems-driven environment and enjoys solving problems that directly impact customers and revenue flow.

Requirements

• Associate’s degree in Business, Operations, or related field or equivalent professional experience
• 2+ years of experience entering and maintaining order data in ERP or order management systems
• Strong attention to detail and commitment to data accuracy
• Ability to manage multiple priorities in a deadline-driven environment
• Strong written and verbal communication skills
• Proficiency in Microsoft Office, particularly Excel
• Must be a U.S. Citizen, lawful permanent resident (green card holder), protected individual under 8 U.S.C. 1324b(a)(3), or otherwise eligible to obtain required authorizations from the U.S. Department of State due to ITAR/EAR regulations.

Nice To Haves

• Experience in mid- to large-sized organizations
• Familiarity with order-to-cash or supply chain processes
• Experience working with Oracle and Salesforce

Responsibilities

• Accurately enter and validate customer orders within ERP and order management systems
• Ensure pricing, quantities, shipping terms, and required documentation are complete and compliant prior to release
• Monitor orders through fulfillment, proactively resolving discrepancies or delivery issues
• Manage order holds, releases, and modifications in accordance with company policy
• Support internal stakeholders with order status updates and documentation requests
• Partner cross-functionally to ensure smooth order-to-cash execution
• Maintain clean, audit-ready order records and system notes
• Support the online customer Hub experience, including order-related tickets, user access, and account troubleshooting
• Identify process gaps or data inconsistencies and communicate improvement opportunities

Benefits

• Medical, Dental & Vision
• Health Savings Accounts
• Mental Health Resources
• Recognition programs
• Employee stock purchase plan
• 401(k) with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees