Order Operations Coordinator

TPIS • Caguas, PR

2d • $0 - $12 • Onsite

About The Position

We are seeking an Order Operations Coordinator responsible for supporting the administration and follow-up of service orders while ensuring accuracy throughout processes and delivering a positive customer experience. This position requires strong analytical skills, organization, attention to detail, and excellent bilingual communication skills.

Requirements

• Previous experience in administrative roles, service coordination, or order management.
• Experience monitoring and tracking real-time operational processes.
• Experience using analytical tools and administrative systems.
• Advanced bilingual proficiency in English and Spanish.
• High school diploma required.
• Intermediate proficiency in Microsoft Excel.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Strong organizational skills and attention to detail.

Nice To Haves

• Knowledge of SAP AS400 preferred.

Responsibilities

• Manage and follow up on service orders, ensuring timely completion and accuracy.
• Maintain updated information and documentation related to service orders.
• Provide excellent customer service in both English and Spanish.
• Monitor real-time processes to ensure operational compliance and efficiency.
• Interpret and apply technical documentation for order analysis and management.
• Meet company-established metrics.
• Utilize analytical tools and internal systems for data and process management.
• Collaborate with cross-functional departments to support operational efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED