Order Management Coordinator

Ontic • Creedmoor, NC

9d • Onsite

About The Position

We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us! Ontic offers a new lease on life for the aerospace and defense industry. We’re dedicated to providing a safe, diverse, and evolving work environment. We work with integrity, responsibility, safety, and accountability through inspiring, engaging and collaborating to achieve a common goal — whether that’s serving our customers, helping each other, or volunteering in our local community. Our team is looking for an Order Management Coordinator to join them. You will report to the Spares Value Stream Director and will have an onsite work schedule in Creedmoor, NC.

Requirements

• HS diploma or GED
• 1+ years of manufacturing experience
• Proficiency with computers and office software (CRM and Microsoft suite)
• To meet export control compliance requirements, a “U.S. Person ” as defined by 22. C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, asylee, or refugee.

Responsibilities

• Establish and maintain positive stakeholder relationships
• Respond effectively to all correspondence and status requests
• Attend regular meetings as required to support tasks.
• Ensure customer delivery promises and contracts are adhered to
• Create new customer accounts, vet, and complete credit control queries
• Arranging source inspection bookings
• Manage and maintain the Customer Portal management
• Aid CAM in scheduling backlog to commits from Operations and Supply Chain teams
• Booking in of new repairs, sales order loading and work order creation
• Work with customers to receive pro-forma payments where required
• Update AM Production sheet with actions and forecasted completion dates

Benefits

• Comprehensive medical insurance
• Competitive PTO
• Company 401K plan with up to 4% matched contribution
• Annual bonus program (varies by level and discretionary based on company and individual performance)
• Flexible working arrangements
• Paid volunteering opportunities
• Access to mental health champions across our sites
• Commitment to development
• Employee referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED