Order Management Coordinator

Ontic • Creedmoor, NC

10d • $15 - $18 • Onsite

About The Position

Ontic is a fast-paced business with ambitious growth plans, dedicated to providing a safe, diverse, and evolving work environment. We work with integrity, responsibility, safety, and accountability through inspiring, engaging, and collaborating to achieve common goals. The Order Management Coordinator will report to the Spares Value Stream Director and will have an onsite work schedule in Creedmoor, NC. This position requires access to U.S. export-controlled information and requires a “U.S. Person” as defined by 22. C.F.R. §120.15.

Requirements

• HS diploma or GED
• 1+ years of manufacturing experience
• Proficiency with computers and office software (CRM and Microsoft suite)
• Must be a “U.S. Person” as defined by 22. C.F.R. §120.15

Responsibilities

• Establish and maintain positive stakeholder relationships
• Respond effectively to all correspondence and status requests
• Attend regular meetings as required to support tasks.
• Ensure customer delivery promises and contracts are adhered to
• Create new customer accounts, vet, and complete credit control queries
• Arranging source inspection bookings
• Manage and maintain the Customer Portal management
• Aid CAM in scheduling backlog to commits from Operations and Supply Chain teams
• Booking in of new repairs, sales order loading and work order creation
• Work with customers to receive pro-forma payments where required
• Update AM Production sheet with actions and forecasted completion dates

Benefits

• Comprehensive medical insurance
• Competitive PTO
• Company 401K plan with up to 4% matched contribution
• Annual bonus program
• Flexible working arrangements
• Paid volunteering opportunities
• Access to mental health champions across our sites
• Commitment to development
• Employee referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED