Order Management Specialist

Pomeroy

3d•Onsite

About The Position

Assists in the administrative functions of the procurement process and the supplier relationships for various contracted services, commodities and events. This role involves functional communication among team members, interdepartmental members, and suppliers to ensure satisfaction with contracted services. The specialist will maintain data concerning the status of open purchase orders, including ETAs, shipment tracking, delivery, and acceptance, updating the system as required. Additionally, the role manages the daily processing of customer returns and supports the Rebate Database with accurate and timely updates. Effective communication via department email, faxes, and telephone is crucial, as is adherence to departmental policies and procedures, with a proactive approach to suggesting improvements. The position also involves assisting in the reconciliation of Accounts Payable discrepancies.

Requirements

2 years college completed at an accredited university (48 credit hours) plus 2 years relevant experience or 4 or more years relevant experience
Minimum of 2 years of purchasing experience preferred
Communicates well both orally and in writing.
Basic knowledge of Microsoft Office, Visio and Project desired.
2 years college completed at an accredited university (48 credit hours) plus 4 years relevant experience or 8 or more years relevant experience
Minimum of 2 years of purchasing experience preferred.
Communicates well both orally and in writing.
Basic knowledge of Microsoft Office, Visio and Project desired.
Identifies problems where development of new solutions, methods, and systems will result in an impact on the department's overall success.
Identifies problems quickly and suggests business solutions to problems.
Offers recommendations and sees task assignments and projects through to completion.
Completes task level activities.
Communicates effectively by telephone and in group meetings and discussions. Provides and receives information accurately.
Daily sitting, focusing on and operating a personal computer or terminal keyboard for over 60 minutes at a time.
Communicates by telephone for up to 60 minutes at a time on a daily basis.
Writes using pen/pencil or personal computer keyboard for up to 30 minutes at a time on a daily basis.
Communicates and is understood by others.
Reads printed words and numbers in printed form and on computer/terminal monitor.
Distinguishes objects or symbols at 20 feet or more and 20 inches or less.

Nice To Haves

Basic knowledge of Microsoft Office, Visio and Project desired.
Minimum of 2 years of purchasing experience preferred
Minimum of 2 years of purchasing experience preferred.

Responsibilities

Assists Purchasing Specialists with the administrative functions of the procurement process under moderate supervision.
Involved in functional communication among team and interdepartmental members and suppliers to insure satisfaction with contracted services.
On a daily basis with moderate direction, maintains data concerning the status of open purchase orders, such as ETAs, shipment tracking, delivery, and acceptance of the orders. Updates the system as required.
Maintains daily the Item Master Database processing part additions, activations, and deactivations in an accurate and timely manner.
Manages the daily processing of Customer Returns.
Manages time effectively to assure all daily tasks are completed.
Supports the Rebate Database with accurate and timely updates.
Facilitates effective communication via department email boxes, faxes, and telephone.
Understands and adheres to departmental policies and procedures. Makes suggestions for improvement.
Assists in the reconciliation of Accounts Payable discrepancies.
Expresses ideas for change that have a positive effect on existing methods, services or products.
Works as an individual and also as a team member to accomplish common goals.
Effectively multi-tasks on multiple assignments and deliverables.
Asks questions, reads manuals, and attends classes.
Possesses basic knowledge of the company's business and internal organization. Understands the general purpose of each department and the business functions they perform.
Keeps his/her manager informed of any problems, challenges, or unanticipated events affecting his/her work.
Listens respectfully and avoids interrupting.
Supports team decisions to implement changes, suggestions, improvements, and solutions.
Encourages and supports the exploration and application of best practices.
Prevents personal conflicts from interfering with his/her objectivity.
Consistently arrives on time for meetings and appointments.
Accepts responsibility for the results of his/her decisions and actions.
Behaves in a way that is consistent with the company's values.