Order Management Administrator

Flex•Austin, TX

2d•Onsite

About The Position

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary Responsible for routine order processing and serving as day-to-day customer interface.

Requirements

Routine order processing
Day-to-day customer interface

Nice To Haves

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first). Through the collective strength of 140,000 team members across 30 countries and responsible, sustainable operations, Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career with Flex offers the opportunity to make a difference, invest in your growth, and build great products for our customers that improve people’s lives. Together, let’s create the extraordinary! Join our talent community to learn more about job opportunities, company news and events.

Responsibilities

Manual order entry into production planning system.
Process customer order changes by entering customer requests into planning systems.
Communicates order status to customer including initial committed ship dates (CSD's) and follow up on interim order changes.
Release authorizations to shipping department to deliver product.
Validates order configurations for manufacturability per customer's product rule sets.
Validates material and capacity availability based on products ordered and in accordance with customer's requested ship dates.
Resolve low level scheduling conflicts such as material and capacity availability issues.
Coordination and communication of order expedite requests to production control- may include preliminary determination of material and capacity availability, lead-time restrictions, and modification of schedules within limited parameters.
Runs routine reports in support of customer information requests and internal reporting requirements.
Responsible for making sure work orders are released to manufacturing and authorizations for shipping are released in time to meet established goals for lead time, response time and committed ship dates.
Provide support to quality function in resolution of customer incidents