Order Management Administrator

Safran • Rochester, NY

11h • Onsite

About The Position

Step into a role where your precision, problem-solving, and drive truly make an impact. We’re looking for an energized and detail-oriented Order Management Administrator to become a vital part of our team- someone who thrives in a dynamic environment and takes pride in getting things right the first time. You won’t just be processing orders, you’ll be at the center of it all, collaborating with cross-functional teams to ensure every customer’s experience is seamless, efficient, and exceptional. Your work will directly shape how we deliver on our promises. If you’re someone who enjoys fast-moving challenges, values teamwork, and is eager to grow your skills while making a visible difference, you’ll fit right in. We’re big on collaboration, continuous improvement, and creating opportunities for you to level up your career. Bring your enthusiasm, your attention to detail, and your commitment to excellence- and let’s achieve great things together.

Requirements

• High school diploma or equivalent required.
• Entry-level candidates with strong aptitude and willingness to learn are encouraged to apply.
• 1-3+ years of experience in customer service, operations, manufacturing, or transferable fields preferred.
• Strong organizational, problem-solving, and critical thinking skills with attention to detail and ability to manage multiple priorities.
• Effective communication and collaboration skills, with professionalism in customer and cross-functional interactions.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office.
• Positive, proactive mindset with interest in continuous improvement and process innovation.
• Ability to perform standard office tasks, including prolonged computer use and movement within a workspace.
• Sound judgment, professionalism, and ability to build strong working relationships with diverse stakeholders.
• Interest in supply chain, operations, or project coordination, with opportunities for growth and advancement.

Nice To Haves

• Associate or bachelor’s degree in business, supply chain, or related field preferred.
• Equivalent experience considered.
• ERP, CRM or similar systems experience preferred but not required.
• Experience in regulated or detail-oriented industries (e.g., manufacturing, healthcare, aerospace, defense) is a plus.

Responsibilities

• Support mission-critical programs by ensuring timely and accurate order processing and delivery in a fast-paced, high-reliability environment.
• Gain exposure to regulated industry standards (e.g., quality, compliance, and traceability requirements common in Defense and Aerospace).
• Collaborate cross-functionally with Sales, Operations, Engineering and Product Management teams to understand and contribute to the full product lifecycle.
• Participate in continuous improvement initiatives aimed at enhancing operational efficiency and customer satisfaction.
• Develop expertise in ERP and CRM systems, planning, and supply chain coordination with opportunities for career growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED