Order Fulfillment Coordinator | Part Time
About The Position
Bring orders to life as our Part-Time Order Fulfillment Coordinator! If you thrive in a fast-paced environment, enjoy keeping things organized, and take pride in delivering outstanding customer experiences, this is the role for you. You'll be at the center of our fulfillment operation, coordinating orders across multiple departments to ensure every delivery is accurate, complete, and on time. As a key member of the team, you'll prioritize orders, solve fulfillment challenges, and help keep products moving efficiently from production to delivery. You'll serve as a go-to resource for team members and help ensure daily operations run smoothly.
Requirements
- High school graduate or GED and 1-2 years relevant experience required.
- Strong organizational skills and attention to detail.
- Able to learn Eagle, OMS, Lotus Notes, and DDMS systems.
- Able to re-prioritize work multiple times during a shift.
- Excellent problem-solving skills.
- Physically able to work on feet all day and lift 50 lbs. frequently and 100 lbs. occasionally.
- Good data entry skills
- Good written and verbal communication skills.
Nice To Haves
- Knowledge of floral and garden products is helpful.
Responsibilities
- Process customer orders by routing them to the appropriate production department (Design Room or Planter Production).
- Scan orders into DDMS and communicate any special instructions or order details as needed.
- Fulfill orders not completed by Design Room or Planter Production.
- Pick merchandise from the sales floor and warehouse to complete customer orders.
- Stage completed orders for delivery and update order status in DDMS by scanning orders upon completion.
- Perform any necessary product transfers and/or PIPs.
- Communicate with Stores, Buying Groups and Order Center in anticipation of significant holidays and when orders cannot be filled as requested.
- Coordinate final bundling of all products within one order so that everything is wrapped appropriately and delivered together. This occasionally includes verbal conversations with dispatch to alert them to large orders and/or orders with special instructions.
- Serve as lead/main point of contact in absence of Order Fulfillment supervisor. Provide work direction in absence of supervisor.
- Assist in other administrative, housekeeping, training and stock duties as deemed necessary by the supervisor or manager of the Order Center.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
