CA Order Fulfillment Coordinator

NCH Corporation•Macon, GA

5d•Onsite

About The Position

The purpose of the Order Fulfillment Coordinator is to ensure every completed job moves smoothly from production to the customer. This role owns the entire post-production workflow: verifying that finished jobs are correctly assigned to customer orders, packaging items securely, labeling shipments accurately, staging them for pickup, and confirming they are shipped on time. The Coordinator is authorized to independently verify, release, and move all jobs transitioning from Inventory to Manufacturing. This role holds direct authority over job readiness, staging accuracy, and workstation delivery to ensure production receives complete, correct, and on-time builds.

Requirements

Ability to read and interpret pick tickets and BOMs
Proficient in transacting material in Oracle / SAP
Able to use Microsoft Outlook to communicate
Strong communication and organizational skills
Conditioned to sustain work in a manufacturing environment that ranges in temperature from 40oF – 100oF.
Capable of standing, walking, and moving for extended periods during inspections and testing activities.
Ability to lift and carry equipment and tools weighing up to 50 pounds.
Good manual dexterity for handling small parts, tools, and equipment used in inspections and testing procedures.
Good visual ability for close-up observations and use of analytical and control equipment
Good depth perception and ability to distinguish different colors.
Good hearing ability to detect verbal and audible signals from a moderate distance.
Good communication skills to work cooperatively with associates.

Responsibilities

Review pick tickets, component pulls, and documentation to confirm all required materials have been issued, staged, and accounted for before release.
Approve, hold, or return jobs based on material completeness, documentation accuracy, and alignment with the production schedule.
Validate that all staged components are correctly labeled, organized, and prepared for workstation delivery.
Transport validated jobs to the correct workstation, ensuring production teams receive materials exactly when needed to maintain flow and on-time performance.
Communicate directly with Inventory Control, Production, Scheduling, and Purchasing to resolve missing parts, documentation gaps, or timing conflicts.
Identify and escalate any shortages, errors, or staging discrepancies that threaten build readiness or delivery commitments.
Match finished jobs to the correct customer orders, verify serial numbers, confirm completeness, and resolve mismatches before staging.
Generate and apply accurate shipping labels, ensure tracking numbers are correct, attach required documents, and validate carrier-specific requirements.
Place labeled packages in the correct staging zones, maintain order flow visibility, and prepare shipments for carrier pickup.
Schedule pickups, hand off shipments to carriers, update tracking information, and confirm orders are shipped on time.
Complete other tasks set forth by Production Supervisor