Order Fulfillment Associate Part Time

BJ's Wholesale Club•Batavia, NY
•$17 - $21

About The Position

Responsible for general warehouse activities supporting BJ’s digital initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The associate pulls merchandise from pick lists, verifies items and quantities with a handheld scanner, moves merchandise from the sales floor to a staging area, packages orders, and operates equipment. The role also supports member service, inventory communication, returns, housekeeping, and adherence to club policies and operating procedures. Regular, predictable, full attendance is an essential function.

Requirements

  • Regular, predictable, full attendance is an essential function of the job.
  • Ability to meet OMNI productivity expectations, including service level agreements, performance metrics, and goals.

Nice To Haves

  • Previous order-pulling experience.
  • Big-box or wholesale retail experience.
  • Previous RF scanner experience.

Responsibilities

  • Pull merchandise from pick lists using a handheld RF scanner and verify merchandise and quantities.
  • Move merchandise from the sales floor to the staging area and securely package orders according to standard operating procedures.
  • Complete orders promptly and meet productivity requirements, service level agreements, performance metrics, and deadlines.
  • Communicate inventory or equipment problems, expired or short-dated items, and replenishment needs to the appropriate team members.
  • Work with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
  • Follow operational processes, productivity standards, and established procedures for BOPIC, Curbside, and Ship from Club.
  • Take responsibility for individual performance and work with club leadership when performance metrics are not met.
  • Keep the SFC area neat, clean, and organized; perform housekeeping duties, including removing trash and cardboard.
  • Handle damaged goods and spoiled products according to standard operating procedures.
  • Process returns to the club and determine how to handle them through DDR or the Membership desk.
  • Maintain club policies and procedures, including dress code standards.
  • Support member service by addressing and escalating concerns and contributing to a safe, positive member experience.
  • Maintain organized, clean, and safely maintained order-storage bins and the OMNI space.
  • Understand access to and interpretation of department production and/or financial performance reporting.
  • Perform other assigned duties, including work in other departments as needed.
  • Maintain regular, predictable, full attendance.

Benefits

  • Weekly pay.
  • Access to earned pay before payday; a fee may apply.
  • Complimentary Club Card Membership and a free Supplemental Membership for someone in the employee’s household.
  • Paid vacation, personal, sick, holiday, bereavement, and jury duty leave.
  • Choice of three medical plans and optional dental and vision coverage.
  • Health Savings Account and flexible spending account options.
  • 401(k) retirement savings plan with company match for team members age 18 and older.
  • Employee Stock Purchase Plan, with shares available at a 15% discount.
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