Order Entry Specialist

Aston Carter • Memphis, TN

1d • $18 - $18 • Onsite

About The Position

This role involves overseeing a specific account and processing customer orders efficiently. The position requires managing orders received through the EDI system, preparing necessary paperwork, and coordinating with the warehouse to ensure orders are processed and ready for shipment.

Requirements

• Proficiency in customer service and order processing.
• Experience with Microsoft Office, particularly for email communication.
• Strong order entry and order fulfillment skills.
• Attention to detail and critical thinking abilities.
• Ability to work effectively in a fast-paced environment.
• High School Diploma required.

Nice To Haves

• Experience in a logistics, transportation, or distribution setting preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee a specific account and manage customer orders.
• Retrieve and process orders from the EDI system.
• Prepare and organize necessary paperwork, including packing slips and labels.
• Coordinate with the warehouse to pull and prepare orders for shipment.
• Confirm order readiness for shipping or routing by printing bills and arranging for shipment.
• Handle 100-200 orders per day with accuracy and attention to detail.
• Communicate with customers via email (20-40 emails per day) regarding order status, inquiries, and issues.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees