Order Entry Specialist

TEKsystems • O’Fallon, MO

2d • $18 - $18 • Onsite

About The Position

Under general direction from the Warranty Supervisor, and in accordance with applicable policies and procedures, the role is responsible for ensuring all returns are processed efficiently, accurately and in a timely manner.
- Disposition return authorization:
• Verify all required documents are included with the product
• Verify product within warranty
• Verify product has warrantable defect
• Match product to receipt and to return authorization
- Process return authorization in system and report issues in system:
• Record product data
• Record shipping data
• Responsible for the cardboard recycling/bundling machine operations
• Responsible for product destruction
• Goal is to process all returns within 24 hours

Requirements

• Computer Entry skills
• 1-3 years of experience with order entry
• High School Diploma or equivalent

Nice To Haves

• ERP software experience
• Knowledge of baseball or sports equipment
• Warranty Claims experience
• Builds collaborative environment
• Effective Communicator
• Organized in prioritizing tasks

Responsibilities

• Verify all required documents are included with the product
• Verify product within warranty
• Verify product has warrantable defect
• Match product to receipt and to return authorization
• Record product data
• Record shipping data
• Responsible for the cardboard recycling/bundling machine operations
• Responsible for product destruction
• Process all returns within 24 hours

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED