Order Entry Specialist
Aston Carter
1d•$30 - $33•Onsite
About The Position
As a Client Support Specialist, you will be responsible for analyzing sales orders to determine and approve which should be released to the shipping department.
Requirements
- Proficiency in customer service and order entry processes.
- Strong data entry and administrative support skills.
- Experience with EDI orders and purchase order processing.
- Competency in Excel, including data entry and pivot tables.
- Knowledge of data analytics and inventory management.
Responsibilities
- Review sales orders and approve for shipping
- Advise departments on inventory discrepancies and quality checks.
- Coordinate with Shipping to manage freight costs and loads.
- Coordinate with Quality team for adjustments and credits.
- Analyze system reports for customer action plans.
- Provide order confirmation and shipping updates to customers..
- Report insights to management from customer interactions.
- Escalate unresolved issues and respond to customer needs promptly.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
