Order Entry Specialist II
About The Position
The Order Specialist is responsible for the timely and accurate entry of contracts and text submissions into the Oracle system. This role also supports reporting activities, creates and maintains spreadsheets, imports data, and provides full backup coverage for data entry functions related to Scholastic Announcements. This position requires a detail-oriented critical thinker with strong basic math skills and the ability to type efficiently and accurately. Success in this role depends on maintaining a high level of accuracy, managing competing priorities, and ensuring all tasks are completed within established timelines.
Requirements
- Previous success in a data entry or similar role preferred
- Proven success in effective communication (listening, writing and verbal)
- INTERMEDIATE skills with Microsoft Office (Excel) and learning new systems/technology with understanding some work is processed manually
- Exceptional attention to detail
- Ability to operate PC systems (Word, Oracle, Order Manager) as well as follow manual processes such as filing
- Strong math skills with the ability to work with a calculator
Nice To Haves
- Bachelor’s or associate degree preferred
Responsibilities
- Input student information into Oracle
- Build relationship with scholastic product specialists, to support the needs of our customers
- Rate of accuracy at 95% or better after 4 weeks of training with full audit from trainer
- Independently enter students’ order data into Oracle
- Consistently review orders for completeness with minimal audit corrections
- Meet established daily/weekly volume expectations while maintaining accuracy standards
- Demonstrate strong understanding of SOPs and job aids, requiring minimal guidance
- Sustain 99%+ accuracy while meeting or exceeding productivity expectations
- Perform all order entry functions fully independently across workflows
- Serve as a reliable backup resource, stepping into additional data entry support as needed
- Demonstrate strong attention to detail by maintaining near-zero avoidable errors
- Proactively flag trends or recurring issues and contribute to process improvements
- Daily review and entry of high school announcement contracts
- Key in information on the student order form into the system
- Process text submission and pricing
- Prepare weekly/monthly reports
- Prepare all data entry back up support for entering orders from Access DOP and expedited functions as needed throughout the season
- Support Data Entry department
- Other tasks and projects completed as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
