Order Entry/Customer Service Specialist

The Marwin Company • Canton, GA

3d

About The Position

Summit Stairs & Millwork is hiring an Order Entry Specialist responsible for order entry and vendor scheduling tasks in support of resource planning activities. This position reports directly to the Customer Service Manager. Summit Stairs & Millwork is a premier provider of high-quality stair and millwork products, combining craftsmanship, innovation, and exceptional customer service. We are part of the MBP Group, a trusted leader in the building materials industry. Our partnership with MBP connects us with an extended family of industry leaders, including Marwin, HB&G Building Products, Southern Shutter & Hardware (SSI), and Millwork 360. Together, we are driven by a shared commitment to excellence, supporting both residential and commercial projects across the country. By joining Summit Stairs & Millwork, you become part of a growing team that values collaboration, craftsmanship, and the opportunity to contribute to the legacy of our sister brands.

Requirements

• Minimum high school diploma or GED required.
• Background/experience in the construction industry.
• Professional attitude to represent the company positively.
• Advanced PC skills, including Microsoft Word and Excel.
• Strong follow-up, communication (written and verbal), and time management skills.
• Ability to simultaneously manage multiple detail-oriented tasks with minimal oversight.
• Solid understanding of the construction process and how scheduled tasks interact.

Nice To Haves

• Associate degree preferred.
• 1+ year current experience in BuildPro/SupplyPro systems preferred.

Responsibilities

• Enter customer purchase orders accurately.
• Expedite and prioritize resource schedules while maintaining trade partner portals.
• Provide real-time support to the field for reschedules.
• Monitor schedules, communicate delays, and work with trade partners to resolve scheduling issues.
• Utilize software systems such as Hyphen BuildPro, BWP, or similar systems effectively.
• Collaborate with trade partners to verify capacity and avoid overbooking to prevent bottlenecks and missed orders/schedules.
• Perform other duties as assigned.

Benefits

• health, dental, vision insurance
• 401K plan with match
• paid holidays
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED