Order Entry Specialist

Community Services of America, CSA • Gastonia, NC

2d • Hybrid

About The Position

Good Will Publishers is an established, family-owned publishing company headquartered in Gastonia, North Carolina. For nearly 90 years, we have been committed to creating publications and programs that positively impact individuals, families, schools, businesses, and communities. Our company is built on strong Christian values, integrity, service, hard work, and treating others with honesty and respect. We are looking for team members who appreciate these values and want to be part of a positive, mission-driven work environment.

We are seeking a dependable and detail-oriented Order Entry Specialist to join our team in Gastonia, NC. This position will be responsible for accurately entering and processing customer orders, maintaining records, working with internal departments, and helping ensure orders move smoothly through the organization.
The ideal candidate is organized, comfortable working with numbers and data, and has strong Microsoft Excel skills. Accuracy and attention to detail are extremely important in this position.

Requirements

• Previous experience in order entry, data entry, administration, customer service, or a similar role
• Strong Microsoft Excel skills are required
• Excellent attention to detail and accuracy
• Strong organizational and time-management skills
• Ability to handle repetitive tasks while maintaining accuracy
• Strong written and verbal communication skills
• Ability to work independently as well as part of a team
• Professional, dependable, and positive attitude

Nice To Haves

• Previous experience with order management or publishing is a plus

Responsibilities

• Enter and process customer orders accurately and efficiently
• Review orders for accuracy and completeness
• Maintain and update customer and order information
• Use Microsoft Excel to organize, track, and manage data
• Communicate with internal departments regarding orders and customer information
• Identify and resolve discrepancies or missing information
• Maintain organized records and documentation
• Assist with administrative and operational tasks as needed
• Meet established deadlines while maintaining a high level of accuracy
• Provide dependable support to the sales and operations teams

Benefits

• $40,000 annual salary
• Full health, vision, and dental benefits
• Hybrid work schedule — work from home 2 days per week
• Stable position with an established, family-owned company
• Positive, team-oriented work environment
• Opportunity to grow with a company that has been serving communities for nearly 90 years

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed