Order Coordinator

Bargreen Ellingson
Onsite

About The Position

Bargreen Ellingson is looking for a motivated and detail-oriented Order Coordinator to join our Vancouver branch. This position supports the sales growth of one of our Canadian national accounts. The right candidate will understand the business needs, challenges, and concerns of our customers, and is dedicated to exceeding expectations. This role will work with the sales and support team to quote and manage customer orders.

Requirements

  • A Bachelor's or Associate's degree in Business, a related field or equivalent experience is preferred
  • Strong excel and Google sheets knowledge
  • Computer literacy, IT skills, and typing skills
  • Experience in administration and high-volume office work
  • Strong analytical, organizational, and time management skills
  • Excellent team working, motivational, interpersonal, communication, and customer service skills
  • The ability to multitask and quickly switch your focus without losing sight of projects and goals
  • An understanding of sales principles and customer service practices
  • Passport or enhanced ID with ability to cross Canadian border

Nice To Haves

  • Experience with Infor/M3 a plus

Responsibilities

  • Creating and processing quotes and orders in a timely manner
  • Processing requests for rush orders
  • Reviewing pending orders and customer requests to ensure customer satisfaction
  • Tracking orders
  • Supporting the inside sales team with order information
  • Developing support relationships with sales representatives
  • Providing troubleshooting assistance for orders, account statuses, and other problems
  • Performing data entry tasks for sales figures, metrics, and other relevant information
  • Maintaining an organized and accessible filing system
  • Perform all duties in a safe and responsible manner, following all safety rules
  • Inform manager of any potentially hazardous conditions
  • Perform other responsibilities as directed

Benefits

  • medical and dental insurance
  • retirement match
  • vacation
  • paid holidays
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