Order Clerk
Bass Pro Shops•Flippin, AR
•Onsite
About The Position
The Order Clerk receives and processes incoming orders for materials and merchandise. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
Requirements
- Minimum 1 year in a clerical or customer service setting
- Superior Customer Service Skills
- Office Suite applications
- Team player
- Regular computer work and sitting
- Occasional walking and standing
- Seldom to never lifting up to 50lbs
Nice To Haves
- Associate Degree in Communication
- AS400 experience a plus
Responsibilities
- Completes order forms.
- Prepares invoices, shipping documents, and contracts.
- Receives and responds to customer complaints.
- Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.
- Calculates and compiles order-related statistics and prepares reports for management.
- Performs tasks and duties under general supervision, using established procedures and innovation.
- Chooses from limited alternatives to resolve problems.
- Makes recommendations to work procedures, policies, and practices.
Benefits
- Discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
