Order And Data Entry Rep

Rust-Oleum•Vernon Hills, IL

5h•$21 - $23•Onsite

About The Position

As our Order and Data Entry Rep, you’ll be reviewing, verifying and entering our customers and our sales representatives orders into the system in a timely and accurate manner. You’ll need strong attention to detail to catch errors and discrepancies when processing sales orders. Communicate with various departments ensure on-time deliveries.

Requirements

10-Key experience by touch
Prior order entry/customer service experience
Basic understanding of Excel and Word. SAP a plus
Strong attention to detail
Ability to prioritize workload and handle work with a sense of urgency
Effective written and verbal communication skills
Must be able to work well with others/good team player

Nice To Haves

SAP a plus

Responsibilities

Identify appropriate customer account number prior to manually entering customer purchase order.
Enter manual orders into SAP system within 24 hours of receipt.
Respond to requests: identifying discrepancies or problems related to orders.
Provide appropriate pricing or customer service rep documents needed for correction.
Provide clear and concise notes within the order with corrections needed by pricing team or CS Rep.
Confirm customers' name, address, and billing information are correct. Verify product numbers and specifications of items to be purchased, and enter this information on order documents.
Check inventory records to determine the availability of requested merchandise.
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
Receive and respond to customer complaints.