Oracle Health Patient Accounting Consultant

Oracle • Cleveland, OH

4d

About The Position

The Oracle Health Patient Accounting Consultant supports hospital users and patient accounting operations by providing proactive and reactive application support. The role investigates application and workflow issues, documents findings and solutions, and coordinates with Oracle Support, Product Development, and senior technical staff when needed.

The consultant performs routine application configuration, software updates, upgrades, and validation activities, seeking guidance as appropriate. The role also identifies opportunities to streamline workflows and reduce repetitive work, maintains technical documentation and customer deliverables, and participates in customer meetings to communicate technical recommendations and educate users about application features, changes, and best practices.

Requirements

• Hands-on experience supporting or working with Oracle Health Patient Accounting, including familiarity with application functionality, configuration, and patient accounting workflows.
• Understanding of hospital patient accounting and revenue cycle processes and how technology supports daily operations.
• Ability to gather information, investigate application issues, document findings, and escalate complex problems appropriately.
• Ability to work effectively with hospital users, technical teams, and stakeholders to understand needs and explain solutions clearly.

Responsibilities

• Provide proactive and reactive support for Oracle Health Patient Accounting and help hospital users resolve issues.
• Investigate application and workflow incidents, document findings and solutions, and coordinate with Oracle Support, Product Development, and senior technical staff as needed.
• Perform routine application configuration, software updates, upgrades, and validation activities, seeking guidance when needed.
• Identify opportunities to streamline processes and reduce repetitive work, and maintain technical documentation and customer deliverables.
• Participate in customer meetings, communicate technical recommendations, and guide hospital users on application features, changes, and best practices.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short-term and long-term disability
• Life insurance and AD&D
• Supplemental life insurance for employees, spouses, and children
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off, including flexible or accrued vacation depending on position eligibility
• 11 paid holidays
• Paid sick leave
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal benefits
• Voluntary auto, homeowner, and pet insurance
• May be eligible for equity

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed