Oracle Field Service Solution Architect

ApexIT

7h

About The Position

The Oracle Field Service (OFS) Solution Architect designs, architects, and delivers Oracle Field Service Cloud solutions aligned with client business objectives. This role serves as a trusted advisor to clients and internal stakeholders, leading solution design and delivery, guiding technical and functional teams, and promoting innovation and best practices. The architect owns overall solution strategy and ensures implementation quality.

The position provides strategic leadership across OFS engagements, analyzes client requirements and business processes, and defines solution blueprints encompassing integrations, extensions, and data flows. It translates business requirements into functional configurations, integrations, custom extensions, and mobile strategies, using Oracle Cloud technologies such as Oracle Integration Cloud, ERP Cloud, and HCM Cloud. The architect leads workshops and design reviews, works with project managers on scope, timelines, and resources, supports sales and pre-sales activities, mentors consultants and developers, and maintains design and technical documentation.

This is a full-time role during Apex IT business hours, with work outside those hours when required. Work is remote or at a client site, and travel requirements vary by customer project and may reach 75%.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• 10+ years of hands-on experience with Oracle Field Service.
• Strong understanding of cloud architecture, service delivery, and Oracle Cloud Infrastructure (OCI).
• Experience with Oracle Integration Cloud (OIC), REST/SOAP APIs, and system integration tools.
• Excellent problem-solving and analytical skills.
• Strong verbal and written communication skills, including the ability to explain complex ideas to business and IT audiences.
• Ability to work independently and collaboratively across teams.
• Detail-oriented approach focused on system accuracy and reliability.
• Integrity, transparency, and ethical decision-making.
• Professional executive presence and ability to participate effectively in high-level discussions.
• Emotional intelligence, resilience, and ability to navigate interpersonal dynamics and resolve conflicts while maintaining positive relationships.
• Strategic decision-making, relationship-building, flexibility, responsiveness, follow-through, and accountability.
• Thorough understanding of IT procedures, industry trends, and enterprise technology landscapes.
• Proficiency with Microsoft Office Suite and related business software.
• Willingness and ability to travel as required by customer projects; travel may be as high as 75%.
• Ability to work full time during Apex IT business hours and, when required, outside business hours.
• For remote work, provide a professional workspace and reliable, consistent internet connection.

Nice To Haves

• Oracle certifications, such as Oracle CX Service Cloud or Oracle Field Service Cloud.
• Experience with ITIL practices and change management.
• Knowledge of other Oracle CX or ERP modules.
• Familiarity with mobile field service device configurations and support.

Responsibilities

• Own end-to-end solution architecture for Oracle Field Service Cloud engagements and align solutions with client goals and Oracle best practices.
• Analyze client requirements, business processes, and challenges to design scalable OFS solutions.
• Define solution blueprints covering integrations, extensions, and data flows, including use of Oracle Integration Cloud, ERP Cloud, and HCM Cloud.
• Lead workshops, architecture reviews, and design sessions with clients and internal teams.
• Translate business requirements into functional configurations, integrations, custom extensions, and mobile strategies.
• Partner with project managers to guide scope, timelines, resources, and deliverable quality.
• Support sales and pre-sales business development, including proposals and client presentations.
• Mentor and guide implementation consultants and developers throughout project lifecycles.
• Develop and maintain solution design, integration architecture, and technical documentation.
• Keep current with Oracle updates, certifications, and industry trends.
• Contribute to the internal knowledge base and reusable solution assets.
• Provide architectural leadership across multiple client engagements simultaneously.
• Participate in staffing, interviewing, and onboarding consultants when required.
• Review and validate project deliverables for architectural consistency and quality.
• May train technical staff, conduct interviews, assign duties, oversee project staff workflow, and conduct project performance evaluations.

Benefits

• Comprehensive medical insurance, including PPO High Deductible or Copay plans, with a wellness program and Teledoc.
• Health Savings Account (HSA).
• Medical Flexible Spending Accounts (FSA), including full and limited-purpose options.
• Dental insurance options.
• Vision insurance options.
• Critical illness insurance.
• Accident insurance.
• Hospital indemnity insurance.
• Profit-sharing program.
• 401(k) program, available after an eligibility period.
• Travel incentive.
• Employer-paid life and accidental death and dismemberment insurance.
• Employer-paid short-term disability.
• Employer-paid long-term disability.
• Dependent care Flexible Spending Account (FSA).
• Bi-weekly pay via direct deposit.
• Employee discount marketplace.
• Voluntary life insurance.
• Pre-paid legal benefits.
• Pet insurance.
• Paid time off, paid sick leave, and paid holidays.
• Flexible scheduling.
• Remote work.
• Learning and development activities.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior