Oracle Cloud Program Manager & Portfolio Delivery

Capgemini • Dallas, TX

11d • $98,497 - $233,248

About The Position

Capgemini is seeking a senior Oracle Cloud Program Manager to lead large, complex Oracle Cloud SaaS programs across Financials (ERP), SCM, HCM, EPM, and CX. The role owns end-to-end delivery for multi-pillar, multi-country deployments, leads onshore and offshore techno-functional teams, and serves as the client's primary program contact. As the role develops, it expands to executive oversight of a project portfolio at one or more clients, with responsibility for delivery assurance, margin, client satisfaction, and account growth. The Program Manager partners with sales and solution teams to shape new work and acts as a trusted advisor to client executives, including C-level stakeholders.

Program Managers oversee engagements and contracts day to day, deliver high-quality results within defined objectives and constraints, use allocated resources effectively, and manage risks, issues, communications, and stakeholders. They plan, organize, secure, monitor, and manage the resources and work needed to meet project goals. They lead a large engagement or a defined segment of a very large and complex engagement, translate clients' business requirements into formal agreements and solutions, and lead work from request for proposal through development and final delivery, culminating in client acceptance.

The role leads Oracle Cloud programs from design workshops through go-live and post-implementation support; manages schedule, budget, quality, scope, risks, and change; directs global teams; and leads client governance and escalations. Portfolio responsibilities may include project financials and forecasting, resource planning, client relationship development, account growth, sales pursuits, and coaching consultants and project managers. The position also contributes to Capgemini's Oracle Cloud community through offerings, solutions, accelerators, and knowledge sharing.

Requirements

• At least 12 years of experience in the Oracle applications ecosystem, including multiple full life cycle implementations.
• Experience as a project or program manager on at least 5–6 Oracle Cloud (Fusion) implementations, including at least one large, multi-pillar or multi-country program.
• Hands-on knowledge of Oracle Cloud SaaS across at least two of ERP Financials, SCM, HCM, EPM, and CX.
• Demonstrated delivery on time, on budget, and to quality, with ownership of project financials and margin.
• Experience leading onshore and offshore teams in global delivery models.
• Strong client management experience, including work with senior and C-level stakeholders.
• Excellent communication, presentation, and negotiation skills.
• Bachelor's degree in business, IT, or a related field.

Nice To Haves

• Experience overseeing several projects at once or managing a portfolio within a major account.
• Track record of growing revenue in existing accounts and supporting sales pursuits.
• PMP, PgMP, Prince2, or Oracle Cloud certifications.
• Experience using AI tools to improve delivery productivity.

Responsibilities

• Lead large, multi-pillar Oracle Cloud SaaS programs through design workshops, go-live, and post-implementation support.
• Deliver programs on time, within budget, and to agreed quality, with clear reporting on deliverables and milestones.
• Direct onshore and offshore functional and technical teams and ensure delivery best practices and high-quality work products.
• Manage detailed planning, effort estimation, progress tracking, and adherence to the project plan.
• Advise clients on process and configuration decisions and drive change through negotiation and consensus-building.
• Own scope, risk, and change management, including raising and negotiating change requests.
• Lead client and project governance meetings and act as the client escalation point.
• Use AI-enabled tools and delivery accelerators to improve productivity and quality.
• As the role grows, provide executive oversight of an Oracle Cloud project portfolio across one or more clients.
• Own project financials, including margin, revenue and bookings forecasting, and contribution margin improvement plans.
• Support delivery assurance, solution reviews, and deal reviews.
• Plan resource assignments and demand across the portfolio.
• Build long-term client relationships and trust with senior stakeholders, including C-level executives.
• Identify and qualify add-on opportunities in existing accounts and help close them with sales and solution teams.
• Contribute to pursuits through proposals, estimates, win themes, and client presentations.
• Coach and develop consultants and project managers and help build Oracle Cloud skills across the team.
• Contribute to Capgemini's Oracle Cloud community through offers, solutions, accelerators, and knowledge sharing.
• Oversee engagements day to day, manage resources and work, and deliver results within established objectives and constraints.
• Manage risks, issues, project communications, and stakeholders.
• Translate complex client business requirements into formal agreements and solutions, leading work from proposal through delivery and client acceptance.

Benefits

• Paid time off based on employee grade: 12–25 vacation days, company-paid holidays, personal days, and sick leave, according to policy.
• Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
• Retirement savings plans, such as a 401(k) in the U.S. or RRSP in Canada.
• Life and disability insurance.
• Employee assistance programs.
• Other benefits as provided by local policy and eligibility.
• The role may be eligible for variable incentives, bonuses, or commissions, depending on position and applicable laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior