Oracle Cloud Program Manager & Portfolio Delivery

Capgemini • Dallas, TX

11d • $117,930 - $223,591

About The Position

Capgemini is seeking a senior Oracle Cloud Program Manager to lead large, complex Oracle Cloud SaaS programs across Financials (ERP), SCM, HCM, EPM, and CX. The role owns end-to-end delivery for multi-pillar, multi-country deployments, directs onshore and offshore techno-functional teams, and serves as the client's primary program contact. As performance and responsibilities grow, the position may expand to oversight of a portfolio of projects across one or more clients, with accountability for delivery assurance, financial performance, client satisfaction, and account growth. The Program Manager partners with sales and solution teams to shape new opportunities and serves as a trusted advisor to client executives, including C-level stakeholders.

The role oversees program activities and resources to deliver agreed objectives and high-quality results. It includes risk and issue management, stakeholder communication, translating complex client business requirements into formal agreements and solutions, and leading work from proposal through development and final delivery. The Program Manager leads the planning, execution, monitoring, and closure of client solutions, culminating in customer acceptance.

The position leads Oracle Cloud SaaS programs from design workshops through go-live and post-implementation support, maintaining schedule, budget, quality, governance, and progress reporting. It also includes project financial and portfolio oversight, resource planning, client relationship development, pursuit support, team coaching, and contributions to Capgemini's Oracle Cloud community. The role uses AI-enabled tools and delivery accelerators to improve productivity and quality.

Requirements

• 12 or more years of experience in the Oracle applications ecosystem, including multiple full life cycle implementations.
• Experience as a project or program manager on at least 5–6 Oracle Cloud (Fusion) implementations, including at least one large, multi-pillar or multi-country program.
• Hands-on knowledge of Oracle Cloud SaaS across at least two of ERP Financials, SCM, HCM, EPM, and CX.
• A proven record of delivering on time, on budget, and to quality, with ownership of project financials and margin.
• Experience leading onshore and offshore teams in global delivery models.
• Strong client management experience, including work with senior and C-level stakeholders.
• Excellent communication, presentation, and negotiation skills.
• Bachelor's degree in business, IT, or a related field.

Nice To Haves

• Experience overseeing several projects at once or a portfolio within a major account.
• Track record of growing revenue in existing accounts and supporting sales pursuits.
• PMP, PgMP, Prince2, or Oracle Cloud certifications.
• Experience using AI tools to improve delivery productivity.

Responsibilities

• Lead large, multi-pillar Oracle Cloud SaaS programs through all phases, from design workshops to go-live and post-implementation support.
• Deliver programs on time, on budget, and to agreed quality, with clear reporting on deliverables and milestones.
• Direct onshore and offshore functional and technical teams and ensure delivery best practices and high-quality work products.
• Conduct detailed planning, effort estimation, and progress tracking, and manage delivery against the project plan.
• Guide clients on process and configuration decisions and drive change through negotiation and consensus-building.
• Own scope, risk, and change management, including raising and negotiating change requests.
• Lead client and project governance meetings and act as the client escalation point.
• Use AI-enabled tools and delivery accelerators to improve productivity and quality.
• Assume executive oversight of a portfolio of Oracle Cloud projects across one or more clients as responsibilities grow.
• Own project financials, including margin, revenue and bookings forecasting, and contribution margin improvement plans.
• Support delivery assurance, solution reviews, and deal reviews.
• Plan resource assignments and demand across the portfolio.
• Build long-term client relationships and trust with senior stakeholders, including C-level executives.
• Identify and qualify add-on opportunities in existing accounts and help close them with sales and solution teams.
• Contribute to pursuits through proposals, estimates, win themes, and client presentations.
• Coach and develop consultants and project managers and help build Oracle Cloud skills across the team.
• Contribute offers, solutions, accelerators, and knowledge sharing to Capgemini's Oracle Cloud community.
• Oversee daily project or engagement activities, resources, risks, issues, communications, and stakeholders.
• Translate complex client business requirements into formal agreements and solutions, and lead initiating, planning, controlling, executing, and closing activities.
• Manage process activities from request for proposal through development and final delivery, culminating in customer acceptance.

Benefits

• Paid vacation of 12–25 days depending on employee grade, company-paid holidays, personal days, and sick leave, as determined by policy.
• Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
• Retirement savings plans, such as 401(k) in the U.S. or RRSP in Canada.
• Life and disability insurance.
• Employee assistance programs.
• Other benefits according to local policy and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior