Oracle Cloud Harbor Functional Application Engineer - Budget (Systems Analyst)

Anne Arundel County • Annapolis, MD

15d • Hybrid

About The Position

The Oracle Cloud Budget Functional Application Engineer supports Budget processes related to capital and operating budget projects and provides technical support, troubleshooting, and resolution for Oracle Cloud ERP/Fusion applications. The role requires familiarity with Oracle EPM and PPM modules, with a focus on customer experience within Finance, Purchasing, and Budget.

The engineer provides end-user support, diagnoses and resolves issues, collaborates with business users to understand requirements, and assists with configuring, testing, and deploying enhancements and updates under guidance. The position also includes maintaining support documentation, monitoring system performance, participating in feature testing, working with IT teams and Oracle support on complex issues, and providing basic end-user training. This is a hybrid position requiring at least two days in the office in Annapolis, Maryland. A background check is required. The County does not pay relocation expenses.

Requirements

• Some experience as an Oracle Cloud ERP/Fusion Support Specialist or in a similar role.
• Understanding of Oracle Cloud ERP/Fusion modules, specifically Finance (General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets), Purchasing, and Budget.
• Understanding of purchasing/procurement workflows, financial processes, procurement, and budgeting principles within an ERP context.
• Understanding of Supplier Management, including workstream configurations and use of suppliers across workstreams in an ERP context.
• Good customer service skills and willingness to build positive relationships with users.
• Ability to diagnose and resolve common technical issues.
• Experience with incident management and ticketing systems.
• Good analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a team.
• Graduation from an accredited four-year college or university with major coursework in mathematics, public or business administration, or a related field, including or supplemented by specialized training in database administration, electronic data processing, programming, GIS engineering, or computer science; alternatively, up to four years of the degree requirement may be substituted year-for-year with Oracle Cloud ERP support experience, in addition to the required systems analysis and design experience. Candidates must still have the specified specialized training.
• Six or more years of experience in electronic data processing systems analysis and design.
• A background check is required.

Nice To Haves

• Oracle Cloud ERP/Fusion certifications.
• At least one year of work experience with Oracle BI Publisher reports and FRS (Financial Reporting Studio).
• Work experience with Oracle Integration Cloud (OIC) or other integration tools.
• Working knowledge of SQL and Oracle database concepts.
• Familiarity with capital and operating budget processes in a county, state, or local government setting.
• Experience entering Oracle CRs and working with Oracle support engineers.
• Familiarity with eBuilder and Oracle Unifier modules.
• Government IT work experience.

Responsibilities

• Provide timely technical support to end-users for Oracle Cloud ERP/Fusion applications.
• Diagnose, troubleshoot, and resolve issues related to Oracle Budget capital and operating project processes and Finance, Purchasing, and Budget modules.
• Collaborate with business users to understand requirements and assist in finding solutions.
• Assist with configuration, testing, and deployment of Oracle EPM and PPM enhancements and Oracle Cloud ERP/Fusion updates under guidance.
• Develop and maintain basic documentation for support procedures and common issues.
• Monitor system performance and report areas for improvement.
• Participate in testing and validation of new features and functionalities.
• Work with other IT teams and Oracle support to escalate and resolve complex issues.
• Provide basic training and guidance to end-users on Oracle Cloud ERP/Fusion functionalities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level