Cloud Application Analyst

Adventist Health•Roseville, CA

10d•$78,000 - $105,309

About The Position

Responsible for configuring, testing, and supporting cloud-based enterprise resource planning applications. Performs information systems application work, including designing, building, implementing, and supporting computer software and related processes. Works with project and support teams to ensure appropriate development, training, support, and evaluation of major computer applications.

Requirements

Associate’s or technical degree, or an equivalent combination of education and related experience.
Required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Nice To Haves

Bachelor’s degree.
Three years of application or technical experience with Oracle ERP Cloud or equivalent ERP software applications.

Responsibilities

Maintain cloud-based business applications using established standards and departmental protocols to meet user requests and specifications.
Evaluate requests for enhancements, gather customer specifications for business systems, and maintain service level agreements with end-user departments and enterprise business units.
Analyze departmental documentation and workflows; design or redesign system components, assess needs for complex workflows and business areas, document end-user reporting needs, and identify and help mitigate risks.
Analyze existing methods and develop alternatives to improve operational and production efficiency.
Develop and follow project work plans; lead small project meetings and coordinate assigned work with team members, programs, and related projects.
Research, document, and facilitate resolution of end-user issues.
Test business software according to checklist guidelines and participate in developing test scenarios.
Collaborate with technical teams to define hardware and network requirements and troubleshoot technical issues.
Present training, keep system documentation current and accessible, assess user progress, provide optimization training, and lead activities that help staff use systems effectively.
Develop ad hoc and scheduled reports and modify existing output as needed.
Serve as a communication focal point for departments regarding application functionality, interfaces, software changes, and report-writing needs.
Perform other job-related duties as assigned.