OR Surgery Scheduler / Front Desk Representative

Surgery Partners Careers•Keller, TX

2d•Onsite

About The Position

Imagine being part of a revolutionary movement in healthcare, where innovation meets collaboration and passion meets purpose. We're building a brand-new team from the ground up, and we're looking for professionals like you to join us on this exciting journey. As a key member of our DeNovo center team, your responsibilities will include: Collaborating with a talented team to design and implement cutting-edge solutions that improve patient outcomes and reduce healthcare costs. Contributing to a culture of continuous learning and improvement, where every voice matters and every idea counts. Working together to achieve the Quadruple Aim: enhancing patient experience, improving population health, reducing costs, and advancing the well-being of healthcare providers. We are currently seeking: JOB TITLE : OR Scheduler / Front Desk Representative GENERAL SUMMARY OF DUTIES : Responsible for scheduling 30-50 cases per day and will liaise with a number of referring doctors’ offices. You will be an integral part of our Front Desk Team and will be valued as a key member of our organization.

Requirements

High School diploma
2 years of previous experience scheduling appointments and/or surgeries
Experience with insurance, verification processes, and business office functions
Knowledge of clinic policies and procedures
Knowledge of managed care contracts and utilization
Knowledge of computer systems, programs and spreadsheet applications
Knowledge of medical terminology
Familiarity with scheduling software
Skill in gathering and reporting claim information
Skill in solving utilization problems
Skill in written and verbal communication and customer relations
Fast and accurate data entry
Service oriented, patient demeanor
Ability to multi-task, manage time effectively, and deliver results
Strict attention to detail
Intermediate computer skills and knowledge of Microsoft Office
Ability to work effectively with medical staff and external agencies
Ability to identify, analyze and solve problems
Ability to deal courteously and professionally with internal and external customers
Ability to provide excellent customer service

Nice To Haves

Experience in a Surgical facility as a scheduler

Responsibilities

Collaborating with a talented team to design and implement cutting-edge solutions that improve patient outcomes and reduce healthcare costs
Contributing to a culture of continuous learning and improvement, where every voice matters and every idea counts
Working together to achieve the Quadruple Aim: enhancing patient experience, improving population health, reducing costs, and advancing the well-being of healthcare providers
Scheduling 30-50 cases per day
Liaising with a number of referring doctors’ offices
Counseling patients and scheduling surgeries for multiple physicians
Scheduling surgeries and working with primary care physicians on a daily basis to ensure each patient has their history and physicals completed prior to surgery
Maintaining relationships with physician's offices through their staff
Completing all necessary paperwork for each procedure on the physicians’ schedule
Pre-certifying any procedures on the schedule
Multi-tasking and working with a diverse patient population
Providing back up support for the Front Office as needed
Other duties as needed