OPTOMETRY RECEPTIONIST

Chinatown Service Center•Los Angeles, CA

70d•$22 - $23•Onsite

About The Position

Chinatown Service Center (CSC) is a multi-service, community health center which provides compassionate, multi-lingual and culturally-sensitive care to the communities of San Gabriel Valley and beyond. Our mission is to provide outstanding services and advocacy that promote better quality of life and equal opportunity for immigrants and other communities.

Requirements

High School Diploma and 1 Year minimum working experience in optometry office functions, patient scheduling and registration.
Higher level of customer service and a positive approach.
Ability to speak clearly, distinctly, and pleasantly on telephone and face-to-face patient encounters while maintaining professionalism.
Proficiency in written and verbal English and targeted language.
Able to work effectively while multi-tasking.

Nice To Haves

Bilingual in English and Cantonese and/or Mandarin preferred

Responsibilities

Greet and attend to patients in person and over the phone.
Schedule and confirm appointment with incoming patients.
Verify insurances for exam and materials and submit insurance claims.
Check in and check out all patients.
Collect payments from patients.
Pretesting patients when needed.
Ensure availability of optometric supplies at all times and indenting required supplies by stock checking once a week.
Help the patients’ in selection of frame by providing suitable suggestions and information about the frame.
Help patients’ in repairs and adjustments of frames and lenses as and when necessary.
Update optometrists regarding the work flow on a daily basis.
Perform other duties as assigned.