Optometry - Ophthalmic Assistant

Unicare Community Health Center•Ontario, CA

4d•Hybrid

About The Position

The Ophthalmic Assistant provides clinical and administrative support to Optometrist. Including welcoming and assisting patients, obtaining medical and ocular histories, performing preliminary eye testing and diagnostic procedures, documenting patient information accurately, preparing patients for examinations, and maintaining ophthalmic equipment and supplies.

Requirements

High school diploma, or GED required.
COA or COT, Optician Certification OR 2+ Years of experience as an ophthalmology or optometry technician OR 2-3+ years Retail optical dispensing experience required.
Bilingual in English/Spanish required.
Excellent people skills, with an ability to partner with a dynamic leadership team.
strong interpersonal communication, empathy for patient needs, and a professional demeanor.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Maintain current knowledge of policies and procedures as they relate to safe work practices.
Follow all safety procedures and report unsafe conditions.
Ability to work with a diverse population.
Must be self-directed and work productively with minimal supervision.
Ability to work effectively as an member of an interdisciplinary team
Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook
Knowledge of Electronic Health Records
Thorough knowledge of basic science and optics, familiarity with optometric and/or ophthalmic procedure related to preliminary testing.
Basic knowledge of instillation of optometric diagnostic and therapeutic pharmaceuticals as applied to the practice of optometry.
Critical for accurate data entry of prescriptions and taking precise measurements.
Demonstrate the skills to provide age-appropriate care to the clients of the clinic.
Demonstrate knowledge of the principals of growth and development over the life span and possess the ability to interpret information relative to the patients age related needs.
Prolonged periods of sitting and working on a computer.
Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand, and finger dexterity to perform fine motor function.
Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing.
Non-Ionizing Radiation (microwaves)
Hazardous Exposure (chemical [E.G. Latex] and infectious)

Nice To Haves

Previous experience in a medical office, retail, or hospitality setting preferred.
Willing to work flexible hours, including evenings.

Responsibilities

Verify vision insurance benefits (e.g., VSP, IEHP) and explain coverage to patients.
Process eyewear and contact lens orders, track laboratory status, and notify patients arrival.
Manage the appointment calendar, handle patient check-in/check-out procedures, and coordinate referrals.
Conduct preliminary diagnostic tests, including visual acuity, auto-refraction, tonometry and ….
Gather and document patient medical history, current medications, and chief complaints into Electronic Health Records (EHR).
Sanitize examination rooms and prepare necessary instruments between patient visits.
Conduct Visual Fields, Retinal Imaging (OCT and Retinal Camera), pachymetry and other ophthalmic specialty test….
Instruct new wearers on the proper insertion, removal, and hygienic care of contact lenses.
Assist patients in selecting eyewear for their prescription, facial features, and personal style.
Take facial measurements, such as Pupillary Distance (PD) and segment height
Fit, adjust, and perform minor repairs on eyeglasses.
Explain various lens options, anti-reflective coatings, blue light filters, and progressive designs.