Optometric Technician

AEG Vision • Milford, MA

12h

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education, helping ensure patients receive an efficient, high-quality experience. The role conducts pre-testing procedures, assists with specialty diagnostic testing, performs post-exam tasks, and manages the doctor’s appointment schedule.

The position may also involve scribing for the Optometrist or performing refractions, along with other duties as requested within the practice.

Requirements

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to collaborate professionally and effectively with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, topicals, diagnostic medications, Optomap, autorefractor testing, and visual acuity.
• Interview patients before their visit with the Optometrist to identify medical issues and reasons for the visit, and provide relevant details to the Optometrist.
• Schedule referral appointments with Ophthalmologists, diagnostic follow-up visits, and other specialty referrals when required, and complete related paperwork.
• Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medication, treatment, and problems, referring matters to the Optometrist as necessary.
• Perform diagnostic testing using specialty equipment such as OCT, visual field, pachymetry, and retinal cameras when required.
• Document medical findings and communications between the Optometrist and patient in Electronic Health Records and assist with medical documentation clerical duties at participating practices, including checking CPT codes and billings for post-operative care and office visits.
• Maximize schedule utilization through pre-appointment and daily appointment confirmations, contacting patients from recall listings, and rescheduling no-shows or canceled patients.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in patients, and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including Opti-Schedule wrap-up and the end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, the workbench, and office areas, maintaining the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when requested.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• Health savings account and flexible spending account
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED