Optometric Technician

AEG Vision • Derry Township, PA

12h

About The Position

At AEG, the Optometric Technician works alongside Optometrists to support patient care and education and help provide an efficient, high-quality patient experience. The role conducts pre-testing procedures, assists with specialty diagnostic testing, completes post-exam tasks, and manages the doctor’s appointment schedule.

The technician may also perform contact lens insertion and removal instruction, manage contact lens trial inventory and orders, assist with medical documentation and clerical tasks, and maintain the cleanliness and visual appeal of the practice. The position may include acting as a scribe or performing refractions.

Requirements

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terminology associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Demonstrated ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills for professional collaboration with coworkers and patients.

Nice To Haves

• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s exam, including dilation, topicals, diagnostic medications, Optomap, autorefractor testing, and visual acuity testing.
• Interview patients before their visit to identify medical issues and reasons for the visit and relay relevant details to the Optometrist.
• Schedule ophthalmology referrals, diagnostic follow-up visits, and other specialty referrals as needed, and complete related paperwork.
• Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient telephone inquiries about medication and treatment, referring questions to the Optometrist when necessary.
• Perform diagnostic testing using specialty equipment such as OCT, visual field equipment, pachymetry, and retinal cameras, as needed.
• Document medical findings and communications between the Optometrist and patient in electronic health records, and assist with medical documentation tasks, including checking CPT codes and billings, at participating practices.
• Support appointment schedule utilization through pre-appointment and daily confirmations, contacting patients on recall lists, and rescheduling no-shows or canceled patients.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in contact lenses, and take orders in person or by phone.
• Complete end-of-day tasks, including opti-schedule wrap-up and the end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, the workbench, and office areas to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions, as requested.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability benefits
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED