Optometric Technician

AEG Vision • Lincoln, NE

8d

About The Position

The Optometric Technician works alongside Optometrists to support patient care and education, helping provide an efficient, high-quality patient experience. The role conducts pre-testing and preliminary evaluations, assists with specialty diagnostic testing and post-exam tasks, and manages appointment scheduling. It also includes patient interviews, documentation, referral coordination, contact lens support, and maintaining the practice’s work areas and displays. The position may involve acting as a scribe or performing refractions, along with other duties requested by the practice.

Requirements

• High school diploma or GED.
• Strong attention to detail and ability to work under pressure in a fast-paced environment.
• PC skills, including Microsoft Office, Windows, and word processing.
• Ability to work collaboratively in a team environment.
• Excellent verbal and written communication skills to collaborate professionally with coworkers and patients.
• Ability to use office equipment.
• Ability to sit, stand, and walk for prolonged periods.
• Ability to lift up to 10 pounds.

Nice To Haves

• Experience evaluating patients for eye exams and dispensing eye exam medications.
• Familiarity with medical terms associated with eye treatment.
• Experience maintaining patient records and files in accordance with HIPAA regulations.
• Industry certification such as CPO, CPOA, or CPOT.

Responsibilities

• Perform preliminary patient evaluations before the Optometrist’s examination, including dilation, topical and diagnostic medications, Optomap, autorefractor testing, and visual acuity testing.
• Interview patients before their visit with the Optometrist to identify medical issues and reasons for the visit.
• Schedule ophthalmology referrals, diagnostic follow-up visits, and other specialty referrals as needed, and complete related paperwork.
• Maintain patient records and files in compliance with company, federal, and state policies, including HIPAA.
• Respond to patient phone inquiries about medication, treatment, and problems, referring questions to the Optometrist as necessary.
• Perform specialty diagnostic tests using equipment such as OCT, Visual Field, Pachymetry, and Retinal Camera equipment, as needed.
• Document medical findings and communications between the Optometrist and patient in electronic health records, and assist with medical documentation duties at participating practices.
• Check CPT codes and billings for post-operative care, office visits, and other services.
• Support maximum appointment-schedule utilization by confirming appointments, contacting patients on recall lists, and rescheduling patients who miss or cancel appointments.
• Conduct contact lens insertion and removal classes, manage contact lens trial inventory, check in patients, and take contact lens orders in person or by phone.
• Complete end-of-day responsibilities, including opti-schedule wrap-up and the end-of-day checklist.
• Clean and organize frame boards, displays, mirrors, workbench, and office areas to maintain the practice’s cleanliness and visual appeal.
• Act as a scribe for the Optometrist or perform refractions when requested.
• Perform other duties within the practice as requested.

Benefits

• 401(k) with match
• Medical, dental, vision, life, short-term disability, and long-term disability coverage
• Employee vision discount program
• HSA/FSA
• PTO
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED