Optician- Matthews

CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA • Matthews, NC

2d • Onsite

About The Position

CEENTA is seeking a friendly, professional, and knowledgeable Optician to provide high-quality, compassionate optical services to patients in its Matthews location. The Optician assists patients with eyewear selection, processes orders accurately, verifies prescriptions, and supports the daily operations of the optical dispensary. The role includes patient interaction, dispensing and adjusting eyewear, documentation, vendor communication, and troubleshooting eyewear concerns. The schedule is Monday through Friday, 7:30 a.m. to 5:00 p.m., with extended hours as needed. Travel to other optical locations may be required.

Requirements

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Proficiency with Microsoft Office and EMR systems.
• Professional appearance, attention to detail, and self-motivation.

Nice To Haves

• Three or more years of optical experience.
• Three or more years of customer service and/or sales experience.
• ABO Certification.

Responsibilities

• Greet and assist patients in a professional, friendly manner.
• Use Point of Sale and EMR systems to enter and manage patient eyewear orders accurately.
• Educate patients about frames, lens materials, coating options, and specialty products.
• Verify prescriptions and measurements.
• Operate optical equipment, including lensometers and pupilometers.
• Troubleshoot eyewear concerns and perform adjustments.
• Oversee optical dispensary operations, including vendor relations and inventory.
• Maintain a clean, organized, and welcoming optical space.
• Guide patients through eyewear selection, adjust and dispense eyewear, document orders, and manage vendor communication.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED